From the WSJ:
December 6, 1999
Microsoft Reshuffles Executive Team; Belluzzo to Direct Consumer Offerings
By DAVID BANK Staff Reporter of THE WALL STREET JOURNAL
Microsoft Corp. reshuffled its executive team for the third time in 12 months, this time to consolidate nearly all of its consumer offerings under Rick Belluzzo, the computer-industry veteran who joined the company only three months ago.
The management changes continue Steve Ballmer's efforts to overhaul the company for a new round of competition in which software is increasingly delivered as Web-based services for a wide range of digital devices in addition to traditional personal computers. Mr. Ballmer, Microsoft's president, has been particularly focused on increasing the "dollars per desktop" Microsoft receives from small-business users and home consumers, which have lagged far behind the company's revenue from corporate users.
Mr. Ballmer also handed out a pile of promotions to Microsoft loyalists in an effort to retain important managers in the face of a rash of recent departures. Jim Allchin, head of the platforms group, and Bob Muglia, head of the business-productivity group, were promoted to group vice presidents; five executives moved up to senior vice president and three others to vice president.
"People are wondering whether we're going to become a bank with 300 vice presidents," said one Microsoft executive, who asked not to be identified. "We've historically been very stingy when it comes to titles. This is the first time we've had such broad title inflation."
The reorganization comes in the midst of negotiations aimed at settling the government's antitrust suit against Microsoft, but executives said the company's legal challenges played no role in the realignment. The structure of the new organization does suggest the outlines of a possible divestiture, however, and prosecutors were watching the company's moves closely. That said, Microsoft remains adamantly opposed to any breakup.
In the new organization, three groups will be targeted for particular customer segments: consumers, software developers and "knowledge workers." A fourth group, under Mr. Allchin, has been reconstituted as a "platforms" group with a new Windows division that unites development work on Microsoft's new business operating system, Windows 2000, with the successor to Windows 98 software, now dubbed Millennium. Brian Valentine, who was in charge of Windows 2000, will now head all Windows development. The Platforms group also includes a streaming media division to develop Internet audio and video technology.
Mr. Allchin said the changes in the Windows organization don't reflect any change in the company's operating system strategy. But they do reflect the difficulty the company has faced in making the transition from Windows 98, based on older technology that goes back to MS-DOS, to the newer software code that underlies Windows 2000. Windows 2000 is considered more reliable, but less compatible with older software applications and hardware peripherals. One reason Microsoft is eager to make the shift: Windows 2000 fetches about twice the price of Windows 98.
The company said it plans to offer Millennium to consumers next year as a relatively minor upgrade to Windows 98, while continuing to push business users to Windows 2000. Microsoft officials say they are worried about confusing consumers: The first beta, or test, version of Millennium was released last month; Microsoft is gearing up for the February launch of Windows 2000; and the company will soon preview features of a future consumer version of Windows 2000 code-named Neptune.
Overall, Windows is declining in importance relative to a new class of software services that combine the Web with the capabilities of traditional PCs. In one sign, the leader of the Millennium effort, David Cole, is moving to the consumer group to head a newly formed "consumer services" unit. Mr. Cole will have responsibility for communication features such as Hotmail and instant messaging, Internet access and the development of a new "user interface" as all of Microsoft's offerings take on the characteristics of Web-based services. The new bCentral Web site, which includes the online version of Office, will move to Mr. Muglia's business productivity group.
Shuffling the Deck
Microsoft reorganized its executive staff to strengthen its consumer software and services offerings and streamline three other product groups:
Group/ Vice President Business Consumer/ Rick Belluzzo Seven divisions, including a new 'consumer services' unit for Rick Belluzzo Web-based applications and Internet access; Home and Retail; the MSN.com portal; WebTV and cable set-top box efforts. Platforms/ Jim Allchin A Windows division that combines the consumer and business Windows efforts and the Streaming Media division for Internet audio and video. Business Productivity/ Bob Muglia A new Small Business division, including an Internet site that offers Office software as an online service; other units include Office, BackOffice and software for other devices. Developer/ Paul Maritz Tools and resources for software programmers and SQL Server database development.
The reorganization reflects the considerable responsibility Mr. Ballmer has given Mr. Belluzzo, a veteran of Hewlett-Packard Co. and former chief executive of Silicon Graphics Inc. who was recruited in September to head Microsoft's Internet operations. That division has been recast as the consumer group with responsibility for Microsoft's relationships with consumer-electronics makers and cable-television operators. Mr. Belluzzo also gained the home and retail division, which had functioned nearly as a stand-alone company responsible for PC games and hardware as well as all retail sales.
Mr. Belluzzo said Microsoft would seek to develop applications to drive more everyday uses for computers in the home. For example, he said new digital photography features utilize the PC, Web-based services and communication technology such as e-mail. "We can redefine the home better to anybody in the industry today," he said.
The latest reorganization is the third since Mr. Ballmer was named president in July 1998. A minor shake-up in December of that year was followed by a major reshuffle in March.
"I felt it was urgent that we do it," Mr. Belluzzo said. "Nobody likes reorgs. I don't position reorgs as answers to problems. Now the work really begins."
Write to David Bank at david.bank@wsj.com |