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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?


To: Dave Bissett who wrote (4750)12/6/1999 10:51:00 AM
From: qcom_datadept  Read Replies (2) | Respond to of 17977
 
There is an issue this morning where the authentication file has not been updated with changes that might have happened over the weekend, and a few clients are having trouble logging in. This includes users who are new sign-ups, have changed their passwords, or suspended clients that were reinstated. If anyone that is affected that does not fall into the above categories is having problems logging in still, please send me a private message including your user name, or email address that is on your account and I will look into your account.

Our operations department is working on resolving this, and we should have this authentication file back to normal shortly.

Thanks for your patience,
Jay Frank
Financial Data Analyst
Client Services, Quote.com