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Technology Stocks : IFMX - Investment Discussion -- Ignore unavailable to you. Want to Upgrade?

To: John Solder who wrote (13756)	12/15/1999 12:19:00 PM
From: Dave Wulkan	Read Replies (1) \| Respond to of 14631

I would have to say they they are "customer service" oriented! Last summer I bought the Dynamic Server for Linux and the RDS CD was unreadable. I called the customer service 800 number and they said they would order a new CD, verify that it was readable and overnight it to me. And they did! The new CD took about a week to get but it was readable, it was sent overnight and they even included a padded envelope to return the bad CD! Not only that, but yesterday I got a call asking what I thought about how it was all handled. So, based on my experience, I would say they are doing the right things. Found.com may be the start of the real transformation of this company, from a narrow focus to a more diversified enterprise. The only thing that will help this companys stock price is new revenue streams! dave