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To: Harold Feller who wrote (605)12/18/1999 4:07:00 PM
From: PEWD  Read Replies (3) | Respond to of 2005
 
Friday morning' problem was apparently on our end. My apologies to our customers.

In recent weeks there have been volume related issues at multiple MM's, ECN's, and data vendors, in addition to increasing internet related problems due to increased traffic. So its usually a combination of issues, some of which we can correct, others we can not. We do remain committed to increasing our server and communications capacity, and keeping it way above our present needs. Friday mornings problem was not related to system capacity on our end. We are continuing to add additional support staff and phone system capacity.

regards
pewd
hostPAUL