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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: ig who wrote (5024)	12/21/1999 8:15:00 AM
From: Matthew L. Jones	Read Replies (1) \| Respond to of 17977

IG, Until then, I would advise other users to refrain from recommending the service. Thank you for your advisory. Notwithstanding, I will continue to recommend Q-Charts to anyone who needs a superior quote and charting package. If it's as bad as you say, why don't you discontinue your subscription and free up the server space for those of us who are happy. Those of you who are not yet having problems with QCharts: how will you feel when the customer base doubles and QCharts has done nothing to address the increased demand? For someone who presumably is an investor, you seem to have a hard time understanding simple supply and demand here. When someone creates a superior product and the whole world hears about it and wants it all at once, demand overtakes supply and producers try their best to meet the increased demand. Inevitably, however, there is a lag time while production ramps up before supply is able to meet the increased demand. Remember AOL a couple of years ago? I happen to know that QC is increasing numbers of servers and server farms as fast as they can do so. The acquisition has brought them the needed capital resources to make the next step. I have confidence that they will meet the increased demand. However, in the mean time, let me clearly state that I DO NOT HAVE ANY PROBLEMS EVEN NOW IN THE DARKEST HOURS OF THE SUPPLY SHORTFALL. MY LEVEL OF QUOTES COULD NOT BE BETTER. READ MY MANY POSTS. Finally, when I was just beginning to trade, I continually looked for excuses for my poor performance. It was the broker, the software, the executions, the market makers, the conspiracy of the industry to steal my money, the quotes, the biased news media, the analysts, or whatever other convenient excuse I could find at the moment. But one day I decided that I needed to take responsibility for my own performance. I would do the best I could in minimizing all of the numerous problems that arise in this business, and then I would factor in the remaining issues as part of my overall trading plan. I would suggest that those who are looking for technical perfection in this cutting edge industry need to seriously rethink their approach. If their approach is absolutely and critically dependent on perfect quotes, perfect execution, the perfect brokerage, perfect internet connectivity, perfect everything-- they are destined to lose money in this business. Matt