To: Charles Tutt who wrote (25210 ) 12/21/1999 12:47:00 PM From: JC Jaros Read Replies (1) | Respond to of 64865
<ring - ring> M$: Hello. M$ technical support, how can I help you? -urp! NASA: We're having trouble with M$ email M$: What is your Windows serial number? NASA: Umm, it's not exactly handy. It's on a laptop on the space shu... M$: I need the serial number, sir before we can go any farther. NASA: We'll have to call you back. <ring ring> M$: Hello, M$ technical support How can I - urp! - excuse me - help you? NASA: We're having trouble with our email M$: Do you have - NASA: Yes, it's ser# blah blah blah M$: Alright. This isn't the current version of the operating system. I'll try to help you anyway if I can. What exactly is the problem? NASA: Email does not work. M$: You're using the supported innovative Outlook email welded into the operating system? NASA: No, we're using... M$: Okay, you'll need to reboot. Press Ctrl-alt-del. NASA: Hold on, I need to relay this to the astronaut. NASA: He says he's tried that several times. M$: You may have damaged the registry files. Have you contacted the vendor you purchased the machine from? NASA: Not yet. Look, we just need email. M$: Hold please, let me transfer you to MSN <music on hold -Lee Greenwood "God Bless the USA"> MSN: Hello, MSN NASA: This is NASA. We would like to receive email from the space shuttle. MSN: And how did you hear about our service? NASA: We were transfered by M$ technical support. MSN: And who is your present internet provider? NASA: We're NASA! We have our own intranet! MSN: Uh huh. So, is that "nasa.net"? NASA: We just want to establish an email link here! MSN: I'm trying to help you sir. So, would you like your account name to be "nasa@msn.com"? Would you like us to bill your credit card monthly for your new MSN service account? NASA: We don't need an MSN account! We *have everything we need except working email! We just need email to work! MSN: The astronaut doesn't have a Hotmail account? -JCJ