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Technology Stocks : Amazon.com, Inc. (AMZN) -- Ignore unavailable to you. Want to Upgrade?

To: Curly Q who wrote (88747)	12/27/1999 10:13:00 PM
From: Glenn D. Rudolph	Respond to of 164684

I experienced absolutely no problems whatever. Every shipment came with a new $10 off next order coupon. How is this going to make money? And Barnes & Noble - they will NOT catch up to Amazon. In comparison, their operation is pathetic Why?

To: Curly Q who wrote (88747)	12/27/1999 11:27:00 PM
From: Lizzie Tudor	Respond to of 164684

Unlike other websites, Amazon doesn't list items it cannot ship as specified. Other sites take any and all orders. Then, 10 days later they send out emails saying "were sorry, we couldn't obtain the item blah blah blah." Thats because, unlike all these other flaky web operations, Amazon actually has a back office. This is where you interface the warehouse and inventory into the storefront - it needs to be refreshed constantly throughout the day and in the event (small possibility) that someone orders something that your storefront still showed as available but is actually out of stock - because he ordered in the refresh window - the customer gets an email immediately regarding the situation. Toys r us is just a storefront, no back office - they have no idea whether what you want is there when you order it from the web. Glenn was laughing about all those "out of stock" messages on the Amzn DVDs but the reality is that this was a blowout xmas and Amazon had the system to inform the customer of that. Etoys is another one... hire a bunch of warehouse directors and stick in some jr. technical people under them... give me a break! Nothing would make me happier than to see Amazon put all these jokers out of business... at least Bezos respects the task before him.