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To: Hobie1Kenobe who wrote (36152)12/29/1999 11:30:00 PM
From: JayPC  Respond to of 41369
 
How do you measure churn on a free ISP? Good Question. I would imagine by recording dial-ins/log-ins. That begs the question, when is it an inactive account? 3 months maybe?

Regards
Jay



To: Hobie1Kenobe who wrote (36152)12/29/1999 11:44:00 PM
From: gpowell  Respond to of 41369
 
Interesting question. Does it matter? Probably. I would think the Free ISPs keep a database of subscriber use patterns - but the definition of churn would have to be redefined from traditional fee based ISPs.