Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: paulr1 who wrote (5197)	12/30/1999 8:15:00 PM
From: Dan Clark	Read Replies (1) \| Respond to of 17977

A little more info regarding connection problems. I've had connection problems from time to time, but some of the problems had nothing to do with Quote.com. Some did. Several months ago, I got a brand new ISDN line. Not great compared to Cable or ADSL, but a lot better than an dial-up modem. Or, so I thought... First, I had a problem with the ISP. Router had throughput problems sometimes and difficulty connecting. Turns out that my particular brand of ISDN router (Bay Networks) didn't like the ISP's equipment. Second, even when the router was connected, the speed would drop drastically sometimes. Turns out that this problem was caused because the companies with which my ISP had a "peering relationship" (I'm not really sure what that is). These companies had major problems. That was identified using Ping Plotter. Now I have a new ISP. Occasionally, I have problems with the new ISP. Fortunately they are minimal. QCharts runs fairly well most of the time. The data still has problems sometimes. And, perhaps once or twice a day the charts don't update properly for a minute or two. I don't like this, but it better than other alternatives. I'm sorry that others haven't been as fortunate. Hope this helps. Regards, Dan.

To: paulr1 who wrote (5197)	12/31/1999 12:48:00 AM
From: Mark L.	Read Replies (1) \| Respond to of 17977

Before you changed your site, I was able to get premium content with one click of the mouse. Now I have to go through your web site and all kinds of intermediate steps. How do I now, for instance, get a Premium Profile with one click? Also, how do I get the First Call estimates for the S&P 500? This used to be simple, but now, even after going through your tortuous routing, I get this error message: Data Unavailable For Symbol INDEX%3A%24SPX%2EX. If the answer to both questions is "You can't", then I'd like to know how to cancel premium content as soon as possible so I don't get billed for January.