MSTG news...
Mustang Message Center(tm) Named "Hot Pick 2000" Award Winner by the Editors
of Call Center News Service
Bakersfield, California - January 13, 2000: Mustang.com, Inc. (Nasdaq:
MSTG), the provider of Trusted eService Solutions(tm), announced today that
the company's Mustang Message Center solution was selected as a "Hot Pick
2000" award winner by Call Center News Service magazine.
"We are honored to be selected for the Hot Pick 2000 award," said Jim
Harrer, President and Chief Executive Officer of Mustang.com, Inc. "As
eCommerce grows by leaps and bounds, so does the need for eService. Our
Mustang Message Center solution helps companies to differentiate their
offerings in the online marketplace by offering not just the best price or
widest product line, but by providing the best possible service via e-mail
and online transactions, efficiently and economically."
Mustang Message Center was one of only fifteen products and services, out of
the hundreds nominated and considered, receiving the award. "Many
publications use the first issue of the year to bestow awards on companies
and products that affected their industry in the previous year," explained
Keith Dawson, Editor of Call Center News Service. "We do it slightly
differently. We're not interested in past success. We're interested in
drawing a portrait of the future, in finding and calling attention to
products that will form the call center toolkit of tomorrow."
In explaining the choice of Mustang Message Center, Mr. Dawson continued,
"To our minds, Mustang.com offers the best of what has quickly become a rich
category of message-handling and automation tools. Its Mustang Message
Center manages the flow of e-mails into a center."
About Call Center News Service
The Call Center News Service publishes a biweekly newsletter covering the
latest trends and developments in call center technology, tools, operations
and management. Visit Call Center News Service on the web at
callcenternews.com.
About Mustang.com and Mustang Message Center
Mustang.com enables loyal, high quality customer relationships through the
design, development and support of Internet and e-mail based customer
management software applications. Mustang Message Center is an award-winning
eService solution that improves e-mail management in mission-critical,
high-volume customer service operations. Hundreds of companies worldwide,
including 3Com (Nasdaq: COMS), GTE (NYSE: GTE), Lucent Technologies (NYSE:
LU), ShopNow.com (Nasdaq: SPNW), The U.S. Mint, E-Stamp (Nasdaq: ESTM),
Iomega (NYSE: IOM), Activision (Nasdaq: ATVI), Value America (Nasdaq: VUSA),
Time Warner New Media (NYSE:TWX) and Victoria's Secret (NYSE: IBI), actively
utilize the Mustang Message Center for 24x7, mission-critical customer
service, supporting hundreds of thousands of transactions every day.
Corporate headquarters are located at 6200 Lake Ming Road, Bakersfield, CA
93306; with offices in Atlanta, GA; Chicago, IL; Ft. Lauderdale, FL; Los
Angeles, CA; New York, NY; Phoenix, AZ; Seattle, WA; and Washington, D.C.
Inquiries can be addressed via voice, 661-873-2500; fax, 661-873-2499; or
e-mail, info@mustang.com. Additional information is available from
Mustang.com on the Web at mustang.com.
###
Contact: Mustang.com, Inc., Bob Allman
(661) 873-2559, bob.allman@mustang.com
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