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Technology Stocks : Cisco Systems, Inc. (CSCO) -- Ignore unavailable to you. Want to Upgrade?

To: Techplayer who wrote (30877)	1/3/2000 2:11:00 AM
From: JRH	Respond to of 77400

Cisco Hardware Woes Cisco Systems' Catalyst 5000 small to midsize campus-network switches are extremely popular. Some of them have Cisco's WS-X5012--48-port 10Base-T--boards running in them. As Cisco is acknowledging via a quiet recall campaign, a few of these boards are breaking down badly. Specifically, an unknown number of these multiport 10Base-T modules have a manufacturing defect. It's not just any old flaw; the effected boards can short out without any warning. What's worse is that not only will that knock out the 5000 family switch, but also--as Cisco itself is saying in a recall note--the defect "will cause the power supplies to go into over-current shutdown, cutting off power to the system. The short may also cause smoke to be generated, but will not produce fire or sparks." These failures also can wreck the switch backplane turning a network's core into the computer room's most expensive work of art. Dealing With Defects Fortunately, only WS-X5012 products within the following serial number ranges may have the defect: 9880340 To 9883950 10120340 To 10125399 10172043 To 10175339 10290340 To 10295339 10510340 To 10515339 In particular, the WS-X5012A is not affected by this problem. To deal with these defective boards, Cisco is offering support and a free replacement through a product recall. For more on handling this problem, head over to Cisco Connection Online's (CCO) LAN Switches Field Notice section and look at "Field Notice: Specific WS-X5012 line cards have the potential to short." To access CCO, you must be a Cisco employee, reseller, contractor, direct customer or Cisco Certified Internetworking Engineer. While Cisco has not publicly announced the problem, discovered in mid-December, it is recommending that all resellers contact customers using these boards as soon as possible and arrange for immediate replacements. I'm sure CSCO will take care of their customers as they always have!! biz.yahoo.com Justin