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Technology Stocks : Compaq -- Ignore unavailable to you. Want to Upgrade?

To: jim kelley who wrote (74839)	1/3/2000 5:02:00 PM
From: rudedog	Respond to of 97611

Jim - re: Something smells here I suggest you check your deodorant or mouthwash... DELL would certainly address this issue if they found it to be causing the problems that CPQ users are complaining about. You mean like at support.dell.com ??? This article is typical of the discussion on this topic on most company websites and is an almost direct copy from MSFT. note the date - PSS ID Number: Q125480 Article last modified on 07-04-1995 So we are not talking about breaking news here. The reason that the problem is less significant for DELL, which you would have understood if you had bothered to read the various posts on the subject, is that DELL does not put as much "Free Stuff" on their machines, and of course they have no fast consumer machines and also sell a lot less into the consumer market, so they just have less exposure to this effect. There have been a number of discussions of this problem going back more than 10 years. The surprising thing to me is that the CPQ consumer group did not leave more headroom in the resource pool when they did the basic machine setup. The suggested "fix" is to simply reduce the number of background programs which load at boot.

To: jim kelley who wrote (74839)	1/3/2000 10:28:00 PM
From: Chris	Read Replies (2) \| Respond to of 97611

RE: Dell vs CPQ glitches Rudedog's explanation is correct. The problem is with too many programs running at once. Dell never loads their computer with extra TSR(terminates-stay-resident) programs. They routinely put only Windows, Office, browsers and probably some ISPs on their computers. Of those, only a few will be activated. CPQ, along with HWP and Sony always have a bevy of extra programs, many of which may be TSRs. For people who have Windows 98, the solution is easy. Go to Run Program on Start menu and type Msconfig. This will let you uncheck all the programs that start at bootup. CPQ techs can help with determining the necessary programs. I know because I have done it with a Sony Vaio notebook computer when processing was bogged down. Chris P.