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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: Fenwick who wrote (5283)	1/4/2000 9:23:00 AM
From: ~digs	Respond to of 17977

The Medved Quotetracker is now free (advertiser based). quotetracker.com Can anyone tell me why I should continue paying for Qcharts? Are there numerous features that Qcharts offers that medved doesn't? (I don't mind the banner adds if I can avoid the monthly Qcharts fee, but I will not sacrifice functionality or reliability.) Thanks in advance...

To: Fenwick who wrote (5283)	1/4/2000 10:31:00 AM
From: qcom_datadept	Read Replies (2) \| Respond to of 17977

Paul first discovered the problem near the open on Sunday, and immediately contacted our operations department, and our developers (many of which worked through the night with little or no sleep.) Neither Paul nor myself knew what was causing the issue, so we had to wait until our developers found what the problem was in order to find a work-around. It wasn't until early Monday morning that we found out what caused the problem, and that using a 2010 expiration could be used. Looking back, we should have sent a notification that we recognize their was a problem and we were looking into it. This might have soothed some nerves, but would not have solved any problems. As soon as we knew the solution, we made our first post, sent emails to the OneList communities, and started the ball rolling on email notification to all QCharts users and to put a message on our home page. We are working on fine-tuning our methods of client notification, and in the process of developing standard operating procedures for emergency situations. Our current estimate for when the 2010/2000 issue will be cleared up is by Sunday, Jan. 9th. At that point, we should have the historical data merged on all servers, and contracts updating under their correct symbology. Jay Frank Financial Data Analyst Client Services, Quote.com