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Strategies & Market Trends : TC2000 Users Technical Analysis Forum -- Ignore unavailable to you. Want to Upgrade?

To: Stuart T who wrote (2631)	1/5/2000 7:11:00 PM
From: Stuart T	Respond to of 3291

Solution From Equis For Y2K Conversion Problem Note: Very quick responses from Worden and Equis Thank you for letting us know about the problem you are experiencing with TC2000 data. We understand that you must be frustrated. TC2000 created their own solution to write to your MetaStock data files, possibly by reverse engineering the file format or writing to an old version of the MetaStock format. As you have discovered, this solution does not work past 12/31/1999. Fortunately you have several options that will allow you to continue using MetaStock: 1. Many data vendors allow you to export their data to an ASCII, Excel, or Lotus file. The DownLoader software, which comes with MetaStock, allows you to convert these exported files to a 100% compatible MetaStock file format. See The DownLoader User's Manual or go to <http://www.equis.com/customer/support/faqs/msg00017.html> for detailed instructions on converting these files to MetaStock If you have questions about which ASCII formats The DownLoader can convert see The DownLoader's User's Manual or go to <http://www.equis.com/customer/support/faqs/msg00007.html> for detailed instructions on compatible ASCII formats. 2. TC2000 users can go to <http://www.equis.com/customer/support/faqs/dlg00030.html> and receive step-by-step instructions for converting to the 100% compatible MetaStock file format. Instructions are also available in The DownLoader User's Manual. 3. The DownLoader, available from Equis International, directly supports three data vendors that are 100% compatible with MetaStock, including Reuters DataLink (<http://reutersdatalink.com>), Dial/Data (<http://ddata.com>), and Telescan (<http://www.telescan.com>). Each of these services provide quality, competitively-priced data. 4. You can receive 3 months of free service to Reuters DataLink. You can use the 3 months as a temporary solution for your data downloading needs. Or, if after the 3 months you wish to remain a subscriber with Reuters DataLink, simply do nothing and your account will remain active. To sign-up, go to <http://www.reutersdatalink.com>. To receive your 3 free months of service, enter the code "3FREE" into the Code field of the signup form. Free downloading software and an historical data CD is included. If you have any other questions regarding this issue, please don't hesitate to email us at support@equis.com <mailto:support@equis.com> or call us at 1-801-265-9998. We will do everything in our capacity to ensure you remain a loyal MetaStock user. Thank you. Equis Support