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To: jim kelley who wrote (150481)1/5/2000 9:23:00 PM
From: Patrick E.McDaniel  Respond to of 176387
 
Jim, this should improve Dell's relationship with Intel.

news.cnet.com

Pat



To: jim kelley who wrote (150481)1/5/2000 9:24:00 PM
From: jim kelley  Read Replies (1) | Respond to of 176387
 
Re: Presarios Problem

Look like there was more than one problem.

theregister.co.uk

Looks like quality control went on a vacation this quarter.

:)



To: jim kelley who wrote (150481)1/6/2000 9:26:00 AM
From: TigerPaw  Read Replies (1) | Respond to of 176387
 
Cpq freezes
TSRs ? drivers? No, they may be contributors in that they setup the sequence necessary for the lockup. Here is the telling clue as to what goes wrong and why you can reload windows all you want with no improvement.

When it freezes I can not even turn the system off using the power switch.

That symptom points to a particular type of lockup.

TP



To: jim kelley who wrote (150481)1/6/2000 10:38:00 AM
From: rudedog  Read Replies (1) | Respond to of 176387
 
Jim -
this problem is too many CPQ TSR's

That's what it looks like to me also - these machines are the very fast 750MHz athlon boxes, and it looks like the boys in the consumer group went over the top loading them up with special stuff right at the same time that MSFT introduced Win98 second edition, which also loads a bunch of new TSR stuff. The boxes work fine out of the box, but then when a user loads say the AOL client package (which has its OWN bunch of TSRs) or any of a host of similar things, the Win98 fixed resource pool (which is unchanged from the early days of the OS) gets used up.

And just to make things more enjoyable, the Presario "on-off" button does not really connect to the power supply - it connects to a set of software which does a "safe shutdown". This feature (which I happen to like) keeps non-technical users from bombing their system with a power-down when files are open etc... - the reset button works the same way. But guess what - if there are not enough resources to run the shutdown programs, the buttons don't work.

Somebody clearly got carried away at CPQ on this one... if you look at the "fix" on the website, it involves removing a bunch of the fancy TSRs. The "revised" quick fix CD supposedly also takes a bunch of the "value added" stuff out of the boot sequence.

As far as TP's comments - the fact that the Presario on-off and reset buttons are "soft" explains why once the system gets locked up, it won't reset. BTW - it's not actually "locked" just VERRRRY slow...