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Technology Stocks : The Application Service Provider (ASP) -- Ignore unavailable to you. Want to Upgrade?


To: Buckey who wrote (62)1/12/2000 1:44:00 AM
From: 2MAR$  Read Replies (1) | Respond to of 87
 
NORTEL NETWORKS: Nortel Networks and Sun-Netscape Alliance create new
service delivery solution

JAN 11, 2000, M2 Communications - MOUNTAINVIEW and BOSTON -- Nortel
Networks* [NSYE/TSE: NT] and the Sun-Netscape Alliance (Alliance) plan
to jointly develop a new directory-enabled solution that will allow
Internet Service Providers (ISPs) and Application Service Providers
(ASPs) to create new service bundles, deliver them more quickly, and
manage them more efficiently. This proposed solution is expected to
provide a standards-based framework for the fully-integrated delivery
of next-generation applications and services.


"Nortel Networks and the Sun-Netscape Alliance will use the directory
as the framework for enabling service providers to deliver a whole new
generation of services," said John Morency, executive vice president of
Sage Research.

"This is an opportunity of crucial significance," Morency said.
"Directories are becoming an important part of enterprise network
service delivery but, until now, haven't been practical to implement
for service providers. Nortel Networks and the Sun-Netscape Alliance
intend to address this issue through a simple, standards-based solution
that is intended to transform the manner in which future services are
both provisioned and delivered."

ISPs and ASPs face significant challenges to meet customer and market
demand using today's rigid and fragmented service delivery
infrastructures. With no shared concept of a user, it is difficult and
expensive to offer tailored packages and bring new services to market
quickly. The proposed solution from Nortel Networks and the
Sun-Netscape Alliance will be designed to give service providers more
control over the content and delivery of their service packages so that
they can attack new markets, respond more quickly and effectively to
market dynamics, and offer their customers greater choice.

Nortel Networks and the Sun-Netscape Alliance plan to combine
infrastructure software products from Sun-Netscape with policy services
from Nortel Networks to create the new service provider solution based
on a common integration schema and unified view of users across the
network, service applications and back-office systems.

Nortel Networks and Sun-Netscape will jointly define a directory
schema, which they plan to propose it as an open industry
specification. Each party plans to support this proposed standard with
compliant products by the second half of 2000. "Nortel Networks is
committed to helping ISPs and ASPs take advantage of the e-business
market, which Dataquest forecasts will grow to US$23 billion by 2003,"

said Steve Nicolle, vice president and general manager, Preside Service
Ware Solutions, Nortel Networks. "This scalable, standards-based
directory infrastructure will complement our recently announced Managed
Applications Services Initiative and will certainly help accelerate the
creation and deployment of exciting, new Internet services and business
applications."

"By refining their services and service level agreements from the
application through the entire network stack, service providers will be
able to more tightly integrate their products and compete more
effectively in the Net Economy," said Mark Tolliver, president and
general manager of the Sun-Netscape Alliance. "Our email, calendar, and
web applications already offer a highly customizable platform for
building innovative value-added services, and the Nortel Networks
integration will help us further expand our strong market share in the
growing ASP market."

"The Sun-Netscape Alliance and Nortel Networks are charting new
territory with this initiative," said Bill Willis, vice president
engineering at Interpath Communications Inc. "We fully support the
integration of applications and the network with a standards-based,
directory-centric approach. This will address a real sore spot in our
industry."

"Clearly, a critical issue for ISPs and ASPs is building the
appropriate infrastructure to quickly create and bring to market new
eCommerce services," said Richard von Hagen, a partner with Andersen
Consulting's Communications practice. "By exploiting the capability of
a directory for both business applications and underlying network
controls, this approach makes it easier for us to build valuable
solutions for our clients." Andersen Consulting, a leading global
management and technology consultancy, provides consulting services to
both Nortel Networks and the Sun-Netscape alliance. Proposed
applications and services to be made available under the new service
provider framework include: iPlanet Directory, Web, Messaging, and
Calendar Server products, as well as iPlanet Webtop and Delegated
Administrator products from the Sun-Netscape Alliance.

Also available will be Nortel Networks' Preside Policy Services, a
set of policy services that work across a wide range of network
technology including wireless, dial, digital subscriber loop and cable.

Together, the products will offer a scalable, high-performance
e-commerce infrastructure platform for address assignment, user
authentication, authorization and administration, web application
development, messaging, calendaring, scheduling, and quality of service
management.



About the Sun-Netscape Alliance

America Online, Inc. and Sun Microsystems, Inc.

formed the Sun-Netscape Alliance to provide easy to deploy,
comprehensive enterprise and e-commerce solutions to business partners
and other companies competing in today's Net Economy. The Alliance
product portfolio provides customers with the industry's most scalable,
integrated infrastructure software and a family of production ready
e-commerce applications. The products are offered on the industry's
most widely available product platforms, including DEC, HP, IBM, Linux,
SGI, Microsoft Windows, and Sun. The alliance software product
portfolio includes: messaging and calendar, collaboration, web,
application, directory, and certificate servers. The Alliance also
offers a family of production-ready applications for e-commerce,
including commerce exchange, procurement, selling, and billing.



About America Online, Inc.

Founded in 1985, America Online, Inc., based in Dulles, Virginia, is
the world's leader in interactive services, Web brands, Internet
technologies, and e-commerce services. America Online, Inc. operates:
two worldwide Internet services, America Online, with more than 18
million members, and CompuServe, with approximately 2 million members;
several leading Internet brands including ICQ and Digital City, Inc.;
the Netscape Netcenter and AOL.COM portals; and the Netscape Navigator
and Communicator browsers. Through its strategic alliance with Sun
Microsystems, the Company develops and offers easy-to-deploy,
end-to-end e-commerce and enterprise solutions for companies operating
in the Net Economy.



About Sun Microsystems, Inc.

Since its inception in 1982, a singular vision - The Network Is The
Computer(TM) -- has propelled Sun Microsystems, Inc. (Nasdaq: SUNW), to
its position as a leading provider of industrial-strength hardware,
software and services that power the Internet and allow companies
worldwide to ".com" their businesses.

With US$12.4 billion in annual revenues, Sun can be found in more
than 170 countries and on the World Wide Web at sun.com.



About Nortel Networks

Nortel Networks is a global leader in telephony, data, wireless and
wireline solutions for the Internet. The Company had 1998 revenues of
US$17.6 billion and serves carrier, service provider and enterprise
customers globally. Today, Nortel Networks is creating a
high-performance Internet that is more reliable and faster than ever
before. It is redefining the economics and quality of networking and
the Internet through Unified Networks* that promise a new era of
collaboration, communications and commerce. Visit us at
www.nortelnetworks.com.

*Nortel Networks, the Nortel Networks Globemark, Unified Networks and
How the world shares ideas are trademarks of Nortel Networks. Sun, Sun
Microsystems, the Sun logo, The Network is the Computer, and iPlanet
are trademarks or registered trademarks of Sun Microsystems, Inc. in
the United States and other countries. Netscape is a trademark or
registered trademark of Netscape Communications Corporation in the
United States and other countries.

-0-



(C)1994-2000 M2 COMMUNICATIONS LTDCONTACT: Ann Fuller, Nortel Networks
Tel: +1 613 768-4512
e-mail: afuller@nortelnetworks.com



((M2 Communications Ltd disclaims all liability for information
provided within M2 PressWIRE. Data supplied by named party/parties.
Further information on M2 PressWIRE can be obtained at
presswire.net on the world wide web. Inquiries to
info@m2.com)).

*** end of story ***



To: Buckey who wrote (62)1/17/2000 8:42:00 AM
From: Len Hynes  Respond to of 87
 
InfoCast Teams with EnglishPractice.com to Launch Next Generation Online Learning Destination

E-Enabling ASP and Glovil Software to Offer Free English Language Lessons to Global Market

TORONTO, Jan. 17 /CNW/ -- INFOCAST CORPORATION
(OTC Bulletin Board: IFCC), the leading e-Enabling application service provider (ASP), today announced a new working alliance with Glovil Software Inc., the creator of EnglishPractice.com, the world's premier Internet English language teaching website.
InfoCast will provide Glovil with the technical and business architecture necessary to increase their global share of English as a Second Language (ESL) online users. InfoCast will port EnglishPractice.com to a more scaleable Unix platform, and then host Glovil's software on InfoCast's Sun Microsystems super-computer i-Hub infrastructure. The InfoCast alliance will also enable Glovil to expand its resources to include e-Commerce.
EnglishPractice.com is a free, online application that offers interactive English instruction, and earns Glovil revenues through an advertising-based revenue model. EnglishPractice.com currently has more than 250,000 registered newsletter members, and users spend approximately 29 minutes per day at the site. The newsletter, The English Times, includes Flycast.com advertising and is Flycast's largest subscription-based account.
The InfoCast partnership will enable EnglishPractice.com to expand its market share and increase the number of banner
advertisements it currently hosts.
"Glovil has already proven that they have a winning product," says Jim Leech, president and CEO of InfoCast. "We are looking forward to working with Glovil to help them expand both their product offerings and their market
share. This alliance is an example of how InfoCast as an e-Enabling ASP can provide infrastructure on demand for growing dot-com enterprises."
"EnglishPractice.com allows people the world over to learn English at no cost," says Jason Heibert, founding partner of
Glovil Software. "Advertisers use our site to promote their products to our students, who are usually affluent and upwardly mobile, and we earn a revenue stream through these advertisements. All in all, it is a 'win-win-win situation."
"Our lesson content is superior to any of our competitors," says Derek Kunz, founding partner of Glovil Software, "and this gives us a distinct advantage. Our students keep coming back to EnglishPractice.com, and throughout the New Year we expect the number of visitors to dramatically increase. Teaming with InfoCast will ensure that we can continue to provide our customers with a dependable and reliable source of free online English lessons and will guarantee that our revenue stream continues to grow."

About InfoCast
InfoCast Corporation is the leading E-enabling application service provider (ASP), providing secure, scalable
infrastructure-on-demand for enterprises to build closer relationships with customers, partners, and employees. Core InfoCast offerings include virtual call center(VCC),telework, and E-learning applications coupled with related best-of-breed offerings for customer care, data warehousing, and E-commerce. More information about InfoCast Corporation can be found on the Web at www.infocast-corp.com.

About Glovil Software Inc.
Glovil Software Inc. was founded by Jason Hiebert and Derek Kunz in March of 1998. Glovil is an experienced software
and web development company with high growth potential. It has developed EnglishPractice.com, a free English language
teaching web site that is used by a global audience through the Internet. EnglishPractice.com is an online application that uses an advertising based revenue model. Results to date have shown that there is increasing demand for free English as a second language online instruction. EnglishPractice.com is a market leader in providing content to these users.

This press release contains forward-looking statements. These factors, which could cause actual results to differ materially from those expressed or implied in the forward-looking statements.

-30-

For further information: Christopher Rouse, Vice President, Marketing, crouse@infocast-corp.com, or Cliff A. Jones, Investor Relations, cjones@infocast-corp.com, both of InfoCast Corporation, Toll Free: 877-338-8889
/Web site: englishpractice.com
/Web site: infocast-corp.com



To: Buckey who wrote (62)2/22/2000 1:55:00 PM
From: Len Hynes  Read Replies (1) | Respond to of 87
 
Hi Buckey;
Here is an eccerpt from the recent buy recommendation by Yale Hirsch on InfoCast:

InfoCast Corp. is a fledgling application service provider (ASP).
This is one of the hottest industry groups in the market, and InfoCast is a new ground floor opportunity that is still largely undiscovered.
In computer lingo, applications are all the programs that do the work people want done (as opposed to just running the computer). Microsoft Windows is an operating system.
Microsoft Word is an application. A company?s bookkeeping and financial control system is a more complex application, or sometimes a series of linked applications.

Large companies spend many millions of dollars on applications software?but that?s just the start of the money drain. The software must be maintained and updated; technicians must be available to fix the inevitable glitches. And new software, if the project is large it takes a long time to install and get working right. All these problems are multiplied for e-businesses, where the networks are complex, everything has to work right, and time is always short.
Along came the ASP idea. Why buy, install, and worry about
systems and software 24 hours a day? Why not access applications on line when and as needed? The idea is obvious, and obviously right for many users. But it required the development of cheap, secure, and high-bandwidth communications to make it happen.
Now that those high-speed fiber connections are available, Forrester Research estimates that ASPs will have a $6.4 billion market by sometime next year. That?s up from almost nothing a couple of years ago. As you might expect, some major software companies are getting into the ASP business, with Oracle the most notable. A few telecom firms like Qwest also see it as a natural. But Wall Street is betting that specialists in this rather complex business (involving hardware, software, networks, communications and intense customer service) will fare best.
Our earlier recommendation USinternetworking (USIX) is a pioneer in this field, and it gave us a five-for-one gain in five months. That seems to be the market standard. New issues Digex (DIGX) and Interliant (INIT) have also produced five-for-one gains recently. These are Web hosting companies whose services also include applications.

Few Pure Plays

There are still not a lot of stocks to play in this field. That?s one reason for the big gains in these stocks?and for accumulating InfoCast, which has not yet been exploited. InfoCast has still another advantage. It will be addressing an area in which there is little or no competition: ?virtual? call centers.

Most companies that deal extensively with the public already have call centers?essentially a group of employees trained to provide information, take orders, handle complaints or deal with problems via telephone. The birth of e-commerce is vastly expanding the need for call centers. Online merchants have found that they can?t strictly
take orders via a computer, though that would be nice. When any problem comes up or more information is needed, customers still want to speak with a human.

Setting up, staffing and maintaining call centers is harder than it might seem. Just for starters, the employee turnover in such operations is often as much as 50%. InfoCast has a large part of the answer. With its virtual call centers, InfoCast provides all the infrastructure and communications requirements. The client must furnish the employees, but they don?t all have to be at the same place or even in an office. They can work at home, which is convenient for a great many workers and also for the employer. A company can have standby employees for peak periods (available at very short notice) and pay them only for the time they are on the phone.

With virtual call centers, InfoCast is addressing a market believed to be worth $12 billion a year, and growing fast. There are closely related growth markets that the company is also pursuing. The same communications capacity can be used to service other teleworking employees, at home or on the road. And the company is getting into the mushrooming distance learning market. The first courses will be for training call center and information technology employees.

InfoCast is a Canadian company, but it is fully reporting in the U.S. (in U.S. dollars) and it?s listed on the Bulletin Board. So far the company has done only limited business, mostly in Canada. But revenues are growing fast?$1.5 million is expected for the current quarter, up from almost nothing. At present clients are served from two hubs in Canada.
The company is targeting all of North America; other hubs will be established as the business grows. InfoCast uses
AT&T Canada?s secure and efficient virtual private networks, with global connectivity through the AT&T system.

Big Deals Possible

Negotiations are going on to make AT&T a partner rather than just a carrier. If the talks are successful, AT&T would offer InfoCast?s services, perhaps under its own brand. The company is also negotiating with major software firms to broaden its offerings. One contemplated deal would bundle InfoCast?s virtual call center capacity with custom e-commerce software, allowing the company to provide complete e-business solutions.

The company plans a small private-placement financing soon and a brokered public stock offering later in the year. The second offering, with one or more substantial underwriters, would provide the long-term ....



To: Buckey who wrote (62)3/1/2000 8:29:00 AM
From: Len Hynes  Read Replies (1) | Respond to of 87
 
Hi Buckey:
More great news from Infocast...positioning to be industry leader in Virtual Call Center Solutions.

InfoCast Adds Real-Time Call Center Management to ASP Offering; E-Enabling ASP is Exclusive Host For
Innatrex's Simon(R)


TORONTO, March 1 /CNW/ -- InfoCast Corporation
(OTC Bulletin Board: IFCC), a leading e-enabling application service provider (ASP), today announced an exclusive agreement with Innatrex Inc. to host Simon(R), a revolutionary, real-time management and optimization software solution for the new generation of Web-integrated call centers. Hosted exclusively on InfoCast's ASP platform, Simon offers a broad range of new supervisory capabilities for inbound and outbound call centers based on InfoCast's virtual call center solution.
"There are two things required to be a top provider of the new generation of virtual call centers," says Jim Leech, InfoCast's president and CEO. "First, you must offer a complete call center infrastructure on demand for customer service agents working from anywhere, including their homes. InfoCast offers this right now. Second, you've got to offer the means to manage those agents in real-time, as though they were all working in a central location. That's where Simon's revolutionary technology comes in. The
combined power of these solutions will help make InfoCast the premier ASP for virtual call center systems."
InfoCast offers a complete, Web-integrated call center infrastructure --including switching, interactive voice response (IVR), and automatic call distribution (ACD) -- on a pay-per-use basis, an attractive alternative to expensive, traditional "bricks and mortar" call center hardware and software. Using voice-over-IP technology, agents take voice calls through standard desktop route e-mail and faxes. Skills and language-based routing is supported, as well as advanced management features like Monitor, Whisper, and Barge.
Designed by former call center managers and consultants to Fortune 500 companies, Simon offers a visual "dashboard" interface that allows managers to monitor key call center performance metrics in real time -- cash flow, service levels, talk times, wrap times, abandoned calls, trunk line usage, and schedule compliance.
All these metrics can be "replayed" through Simon's innovative VCR feature, which replaces most of the monotonous paper reports usually used for historical analysis. Managers can also use Simon to monitor a campaign's return-on-investment (ROI) minute-by-minute, and run simulations of forecasted call volumes or proposed changes to staffing or service levels.
"We designed Simon to optimize not only existing bricks-and-mortar call centers, but also virtual call centers in which managers and agents need no longer be in the same location," says Jake Scudamore, Innatrex's chairman.
"We chose InfoCast as our exclusive ASP partner because they have the scalable, high-availability ASP platform we need to deploy Simon for
multi-site call centers. And we expect InfoCast's virtual call center infrastructure will generate its own high demand for Simon, as well."

About InfoCast
InfoCast Corporation is a leading e-enabling application service provider (ASP), providing secure, scalable infrastructure-on-demand for enterprises to build closer relationships with customers, partners, and employees. Core InfoCast offerings include virtual call center (VCC), telework, and e-learning applications coupled with related best-of-breed offerings for customer care, data warehousing, and E-commerce. More information about InfoCast Corporation
can be found on the Web at www.infocast-corp.com..

This press release contains forward-looking statements. These forward-looking statements are dependent on a number of factors, which could cause actual results to differ materially from those expressed or implied in
the forward-looking statements.

For further information: Christopher Rouse, Vice President, Marketing, crouse@infocast-corp.com, or Cliff A. Jones,
Investor Relations,
cjones@infocast-corp.com, both of InfoCast Corporation, 877-338-8889 /Web site: infocast-corp.com