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To: scrupulous who wrote (60668)	1/7/2000 6:40:00 PM
From: engineer	Respond to of 152472

Best bet is to report them to the NYSE regulators. YOu are not violating your right to arbirtration, just putting them on notice that this shoddy practice is not tolerated. Waterhouse is still being investigated for bullcrap like that. In my case they made all my trades into a house account for a week and never told me and then refused to give me back my interest. I transferred out to another broker ASAP.

To: scrupulous who wrote (60668)	1/7/2000 7:38:00 PM
From: LBstocks	Respond to of 152472

Sorry to hear about your troubles with DLJ. I've had similar problems with discount brokers. For this reason, I keep most of my money at full service firms. If you have a good broker, he/she will get problems straightened out for you.

To: scrupulous who wrote (60668)	1/7/2000 8:55:00 PM
From: Ritch	Respond to of 152472

scrupulous: Sorry to hear about your problems with DLJ. I also trade with DLJ and have only had a problem with them once. I got a terrible trade in a fast moving market and complained to them. They ended up splitting the amount I estimated as a loss with me. That was more than I expected so I was happy. After hours wasted on the phone, they erased the erroneous sell, including all documentation, and kept the profits. Everyone makes a mistake once in a while. At least they made it good in your account. The only thing you lost was some time. While I sympathize with your situation, of course they kept the profits. If it had resulted in a loss you would have expected them to eat it wouldn't you? You can't have it both ways. Good luck in the future. I hope you don't give up on them yet. I also trade at Etrade and WIT Capital. DLJ is by far superior IMHO. Ritch