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Non-Tech : myTrack service from Track Data -- Ignore unavailable to you. Want to Upgrade?


To: JD who wrote (210)1/9/2000 8:09:00 AM
From: Mike E.  Read Replies (1) | Respond to of 571
 
I bet you there was a lot a giggling over at Herzog after they suckered MyTrack into that deal!! It gives them carte blanche to hold off filling the order for as long as they want - and when the order does get filled, it is always to Herzog's advantage - at the expense of the MyTrack client!!!

As well, my experience, exactly!

As far as I can tell, MyTrack is the only OLB who has this rule. AB Wately & AMTD will allow any order to be cancelled at any time - as long as it has not been executed (and you know within minutes if it has).

E*Trade also lets you cancel any order that has not already been executed. What that does is allow you to cancel an order that is not being executed immediately - sometimes this action forces the MM to execute the order rather than lose it altogether.

Having to phone in a cancel totally negates any advantage of their software trading platform for those orders.

I agree 100% and I'm not willing to sit on hold for what seems like an eternity. I want online trading, not "call my broker for assistance" trading.

My overall experience still has MyTrack outperforming AMTD for BB trades - the speed of submitting orders more than makes up for the infrequent "not cancellable...." messages I get. Have not used "point & click" on MyTrack for listed stocks - but will be using it soon.

Overall, I like MyTrack as well. The "point & click" from Level 2 is extremely nice and extremely fast. I use it all the time and I love it.

mike