Quintus Corporation Announces Record Revenues for
Third Quarter FY 2000; License Revenues Up 223%
From Third Quarter Fiscal Year 1999
Business Wire - January 19, 2000 17:04
FREMONT, Calif.--(BUSINESS WIRE)--Jan. 19, 2000--Quintus Corporation (Nasdaq:QNTS), a
provider of contact center solutions for e-customer relationship management (eCRM), today
announced record revenues for the third fiscal quarter ending December 31, 1999.
Revenues for the quarter were $13.5 million, a 127% increase over revenues of $6.0 million in the
third quarter of fiscal year 1999. On a pro forma basis, excluding the impact of acquisition-related
charges and the amortization of deferred stock compensation and adjusting for the inclusion of
preferred shares prior to their conversion to common stock, net loss for the quarter was $3.2
million or $(.12) per share, compared to $5.1 million or $(.26) per share, for the same period in
fiscal 1999.
For the third fiscal quarter, including acquisition-related charges and the amortization of deferred
stock compensation, net loss for the quarter was $8.8 million, or $(.48) per share, compared to a
net loss of $6.0 million or $(1.87) per share for the same period last year.
"We are very pleased with the results of this quarter. We recorded record revenues, managed our
costs, completed the acquisition of Acuity, and continued to see validation of the industry
embracing Quintus eContact," said Alan Anderson, Chairman and CEO of Quintus Corporation.
"We continue to see demand for our eContact suite from both brick and mortar companies and
dot.com businesses. In addition, Ziptone, a leading provider of live, outsourced customer support
services for e-commerce Web sites, and Ticketmaster, the worldwide leader in event ticketing,
selected Quintus eContact as their platform of choice."
Key highlights during the quarter ended December 31, 1999 include:
-- Quintus Acquired Acuity Corporation, a provider of software
products to manage Internet-based customer interactions, on
November 10, 1999.
-- Quintus Completed Its Initial Public Offering of 4,500,000 shares
raising net proceeds of approximately $75,000,000.
-- Quintus Announced WebCenter(TM)2.4, a comprehensive, integrated
set of software for delivering Web-based sales and service
through integration of email, voice, self-help, and live help
(including Web chat and real-time agent/customer collaboration),
which allows agents to serve customers using the most appropriate
means of communication.
-- Quintus Announced a Strategic Alliance with Lipstream Networks, a
leader in live voice communication over the Internet. Quintus
plans to integrate Lipstream's live Internet voice service with
WebCenter 2.4.
-- WebCenter 2.4 Software Suite Received the Best of Show Award at
CTI Expo Fall 99, a major industry trade show held in Las Vegas,
Nevada.
-- Quintus Announced Plans to Expand Its Partner Program Threefold
to increase deployment of its flagship eContact products. During
the last two months of 1999 alone, Quintus trained 75 consultants
from leading firms.
Quintus eContact Suite(TM)
The Quintus eContact Suite enables companies to personalize, route and manage customer
interactions across multiple communication channels, including the Internet, email and the
telephone. Quintus WebCenter, a component of the eContact Suite leverages the universal
eContact architecture, engine and tools, giving agents the real-time information they need to
personalize service for each customer.
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