Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: Matthew L. Jones who wrote (5533)	1/12/2000 8:00:00 PM
From: jtsaratoga	Read Replies (1) \| Respond to of 17977

To all, QCharts' product manager is Romelo Elefante. If you feel like to voice your opinion, call and talk to him. If he doesn't answer, ask for his boss. Lycos Quote.com's main phone is 650-938-4400. JT

To: Matthew L. Jones who wrote (5533)	1/13/2000 11:29:00 AM
From: jebj	Read Replies (1) \| Respond to of 17977

>This problem is generating over 70% of all tech support contacts (both telephone and email). - Matt Interesting - but if you were the manager and had one issue taking up 70% of you support staff, would you not find a way - quickly - so solve the problem. I see two ways - 1- long term, fix the problem. 2- short term, blast out over every message board, email to everyone - whatever it takes to get the word out, "We know we have a problem - do not call on it." The damage that continues being done by allowing 70% of the staff to be tied up with such a problem can not be condoned. jb