To: P314159d who wrote (17705 ) 1/13/2000 10:29:00 AM From: Michael F. Donadio Respond to of 21342
HOW TO GUIDE ON GETTING DSL -- NYTimes Todaynytimes.com January 13, 2000 Rules of D.S.L.: Location, Location, Confusion If You Want Web Access Over a High-Bandwidth Phone Lines, You Need the Right Address and Lots of Luck By KATIE HAFNER Around the country, some people have been able to hook up to D.S.L. service with ease, while others have had miserable experiences. Many other home computer users are facing the same problems and trying to figure out who can get the service, which telephone company or other kind of company to go with, how D.S.L. service works and when it will be available. ************* But getting D.S.L. service can be tricky. In the flood of advertising on the part of D.S.L. companies, little mention is made of the fact that if you live more than 17,500 feet (a little more than three miles) from your phone company's closest central office, you cannot get D.S.L. service. That is because the signal rapidly weakens with distance. If you call your local phone company to inquire about D.S.L. service, the phone company first checks to see if the nearest central office has been upgraded to offer digital service. Then it checks to see if your home or business is within 17,500 feet of the office. Do not assume that this is a calculation you can make on your own. Even if you get in your car and measure the most direct route to the switching office, the distance you get is likely to differ from the number the telephone company gets. What matters is the actual length of the wire, which can take a circuitous route to your house. ************************************* "I am so tired of hearing people whine about D.S.L. horror stories," said Eric Goldhagen, a technology consultant in New York. "D.S.L. is a very new technology, and with that come problems and delays in installation. The only problem is getting it installed. After that, it seems to be very stable." Mr. Goldhagen pointed out that he was referring to technologically adept people, who, he said, should know better than to curse a technology still in its infancy. SBC Communications has a $6 billion program called Project Pronto, which uses new fiber-optic lines and remote terminals to extend the area that can be served by D.S.L. The company promises to make D.S.L. available to 80 percent of its telephone customers by the end of 2002. Competition could speed things up. The Federal Communications Commission ruled recently that regional phone companies must share lines with competitors like Covad. Companies like Covad must now install a second phone line to offer D.S.L. service, which increases prices and delays. ********************************* There is a lot more information in the article if one wants to check it out, Michael