Article from the WSJ:
January 17, 2000
No Longer CEO, Gates Continues to Aim Big
By DAVID P. HAMILTON Staff Reporter of THE WALL STREET JOURNAL
Bill Gates may have given up day-to-day operations of the world's largest software company, but his new task is no less daunting: to dominate the Internet with Windows and Windows-based services.
When he stepped down last week as chief executive of Microsoft Corp., Mr. Gates said he will devote his time to helping develop what he called "next generation Windows services," or NGWS, in Microsoft's ungainly acronym. At the time, Mr. Gates and new CEO Steve Ballmer referred to NGWS in sweeping but rather vague terms as an attempt to build an "operating system" for the Internet.
In the near term, the effort is likely to produce incremental improvements to Microsoft's Windows operating system, such as advances in user interfaces that could lead to computers that recognize human voices and understand commands given in ordinary speech. Microsoft officials also talk about making information storage "smarter" so that computers automatically understand how certain information is used -- say, by recognizing certain data as an address and automatically formatting it correctly.
During the longer term, NGWS amounts to a Microsoft effort to do to the Internet what it has done in the personal-computer market by building a dominant platform and marketing applications and services that work best with that platform. The same way that Windows revolutionized the PC world by creating a single operating-system platform for software applications, Microsoft hopes its technology and services will become the first choice of burgeoning Internet businesses, which will use them to build their own Web sites and electronic-commerce networks.
Tough Competition
It is an audacious plan, fraught with a number of significant obstacles. Windows faces tough competition from, among others, the free Linux operating system, which is widely used at Internet companies. Beyond that, the Internet is based on a set of common interfaces and protocols that aren't dependent on any particular operating-system platform, making it far harder for a company like Microsoft to drive the world toward its software.
"Inside the network itself, the platform, like Windows, is irrelevant," says Michael Sheridan, a vice president at Microsoft rival Novell Inc., San Jose, Calif. "We'd be crazy to discount them, but the world has changed."
Publicly, Microsoft officials tend not to phrase their goals in such far-reaching terms. Instead, they talk about building an "open" Windows-based platform that would co-exist with other Internet technologies and waging war for Internet businesses solely on the basis of the functionality and price of their software.
"Our overarching goal is to make it easier to write [programs] and to make it easier to do whatever you want to do from a business standpoint," says Charles Fitzgerald, director of business development for Microsoft's developer organization. "What we really are is a provider of plumbing that allows our customers to easily create whatever they want to do."
Hoping to Set a Standard
The NGWS initiative might be described as Round Two of the Internet wars. In the first, Microsoft in December 1995 mounted a broad offensive to counter Netscape Communications Corp.'s dominance of the Web-browser market. Microsoft succeeded in overtaking Netscape, but still faces the threat that most new software is being written for Web servers rather than for PCs running Windows. With NGWS, Microsoft hopes to make sure its operating systems and new services will become the preferred choice for building new Web-based software.
Microsoft, Redmond, Wash., has long operated on the principle that, over time, market forces tend to favor a single, widespread technology standard such as Windows, which lets developers target a homogeneous customer base and gives users a consistent way to run new applications. Control of that standard can translate into wealth and influence, because the owner of the standard holds an advantage in delivering new products and services quickly.
NGWS is largely an extension of a Microsoft initiative to make Windows the core of what it calls a "distributed network architecture" -- an effort the company dubs Windows DNA 2000, in a clear reference to the DNA at the core of biological life. Windows DNA 2000 starts with Microsoft's Windows 2000 operating system for PCs and servers, which ships Feb. 17, bringing Microsoft into broader competition with dominant server makers such as Sun Microsystems Inc., Palo Alto, Calif.
The DNA 2000 effort also encompasses a range of other Windows-based technologies and "megaservices" -- essentially Web-based services for companies that run Internet sites, such as Microsoft's Hotmail e-mail service or Windows Update, the basis for a service that upgrades software automatically over the Internet. Microsoft could leverage those services by providing enhanced features for users of Windows-based devices, helping to spur the adoption of Windows.
Microsoft is committed to making many of its services work with any kind of Internet device, Mr. Fitzgerald says. However, he says Microsoft might make some services available only to users who access them from Windows devices.
Write to David Hamilton at David.Hamilton@wsj.com |