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Technology Stocks : America On-Line (AOL) -- Ignore unavailable to you. Want to Upgrade?


To: Tecinvestor who wrote (38091)1/22/2000 12:33:00 PM
From: thecow  Respond to of 41369
 
Tecinvestor

I can't imagine that Roadrunner is the problem. Could it be a setting for your cable modem. Perhaps you could check with them to see if your cable modem settings got botched up.

I'm using Win98SE. Roadrunner is not the problem. My understanding is that a cable modem maintains the same IP address as long as you use their service as opposed to a dialup modem acquiring a new IP address every time you sign on and "sometimes" AOL takes over the IP address assigned to you from your cable service and sometimes you are not able to reconnect. Neither AOL nor Roadrunner were able to fix this problem. I went through several levels of support at each service until AOL admitted the known existence of the problem. AOL is also aware of many problems associated with laptops and networked systems yet they still put out the new version. I guess it's just a numbers game and they figured the customers they will lose with the 5.0 bugs will be more than overcome by the attractions of the new features.

tc