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Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: Captain Jack who wrote (10981)	1/24/2000 10:14:00 AM
From: Richard Richardson	Respond to of 13953

ETrade has been horrible for me. I am transferring my account to American Express Online Brokerage. ETrade promised $19.95 for each $3,000 transferred from another brokerage firm. The transfer form said the deal excluded IRA's and other retirement accounts. Before I filled out the form, I called ETrade to discuss the particulars of the deal and I was assured I would receive the cash within three months of the transfer. Three months following transfer of the cash nothing had been credited to my account. I then continually asked for a followup of why the money was not in my account yet. After multiple inquiries with no return calls, ETrade now finally calls and says a family limited partnership is excluded from the deal. And that's final they say. They even admit that the transfer form did not say that anything other than IRA's and other retirement accounts would be excluded. Very pathetic. The problem for them is that I get asked at least twice a week by other professionals which brokerage firm do I recommend. Guess who is at the bottom of the list now? E*Trade