Monday January 24, 3:28 pm Eastern Time
Company Press Release
SOURCE: Compaq Computer Corporation
Compaq Delivers World's Most
Comprehensive Windows 2000-Based Services for The
Enterprise
HOUSTON, Jan. 24 /PRNewswire/ -- Compaq Computer Corporation (NYSE: CPQ - news) today
unveiled a complete suite of Windows 2000-based services, reinforcing its leadership position for the
deployment and support of Microsoft technologies in the enterprise. Compaq also announced that it has
trained an elite workforce of more than 1,000 highly skilled solutions architects and experienced
program managers to help customers successfully plan, design, implement, and manage the
introduction of Windows 2000.
''Compaq is ready to roll out Windows 2000 for enterprise customers,'' said Robert Battye, Vice
President of the Compaq/Microsoft Alliance for Compaq Services. ''We have the people, a full life-cycle
services portfolio, and an unbeatable track record with Microsoft products. We can architect Windows
2000-based IT infrastructures for customers with speed, simplicity, and self-confidence. We've also been
working closely with Microsoft to make Windows 2000 as enterprise-ready as possible. No other vendor
can offer this kind of service and support.''
''We're thrilled to see Compaq's commitment to Windows 2000,'' said Deborah Willingham, Vice
President Windows Marketing, Microsoft Corporation. ''They have all of the elements for a successful
scenario -- leading-edge enterprise products and a world-class services organization -- to establish
Windows 2000 as a real enterprise-class operating environment. We recognize Compaq Services
leadership in architecting, deploying, and supporting Enterprise Solutions using Microsoft's platforms.''
Enterprise-Wide Windows 2000-Based Services
Compaq offers a complete portfolio of life-cycle services for Windows 2000, including planning, design,
implementation and management services, and the best engineers, consultants and solutions architects
ready to deliver them to enterprise customers. A modular approach allows customers to get help at any
stage of their Windows 2000 implementation with services ranging from consulting to complete
outsourcing. See accompanying fact sheet for the details.
World-Wide Prime Integrator for Windows NT
With a global workforce of more than 27,000 service and support professionals -- 3,200 of which are
either Microsoft Certified Systems Engineers or Microsoft Certified Solutions Developers -- Compaq is
uniquely positioned to support customers all over the world as they migrate and use the new Windows
2000 operating system.
Over the past few years, Compaq has migrated more than 5.5 million seats to Exchange and millions to
the Windows NT operating system. The company has already migrated more than 14,000 users to the
Windows 2000 Professional Workstation at Compaq itself. With experience such as this, it is easy to
see why Compaq is still the only Worldwide Prime Integrator for Windows NT.
About Compaq
Compaq Computer Corporation, a Fortune Global 100 company, is the second largest computer
company in the world and the largest global supplier of computer systems. Compaq develops and
markets hardware, software, solutions and services, including industry-leading enterprise computing
solutions, fault-tolerant business-critical solutions, enterprise and network storage solutions,
commercial desktop and portable products and consumer PCs. The company is an industry leader in
environmentally friendly programs and business practices. Compaq products are sold and supported in
more than 100 countries through a network of authorized Compaq marketing partners. Customer support
and information about Compaq and its products are available at compaq.com. For more
information on Compaq and Windows 2000, see: www.compaq.com/windows2000.
Compaq, Registered U.S. Patent and Trademark Office. Product names mentioned herein may be
trademarks and/or registered trademarks of their respective companies.
Compaq Windows 2000 Services Fact Sheet
Enterprise-Wide Windows 2000 Services
Compaq offers a complete portfolio of life-cycle services for Windows 2000 including planning, design,
implementation, and management services and the best engineers, consultants, and solutions
architects ready to deliver them to enterprise customers. A modular approach allows customers to get
help at any stage of their Windows 2000 implementation with services ranging from consulting to
complete outsourcing.
Planning
Before a customer can begin an installation, a careful assessment of their existing environment is often
a prerequisite. Compaq offers the following services to help customers plan for an enterprise-wide
Windows 2000 implementation.
-- Readiness Assessment - a service designed to help customers estimate
the effort required to integrate their current environment with
Windows 2000 and to identify business applications that will benefit
most from a Windows 2000-based infrastructure. A detailed report with
specific recommendations is provided.
-- Design Review and Assessment - services to prepare existing customers
of Windows NT for the move to Windows 2000. Compaq reviews the
current design of Windows NT and ensures for a smooth migration to
Windows 2000 and a more manageable Windows NT environment in the
interim.
-- Pilot - a service to help customers prepare and configure a
functioning Windows 2000-based pilot so they test functionality and
performance and demonstrate how Windows 2000 can better support their
businesses and increase the return on investment.
Design
Before any work can begin, customers need a thorough design and migration plan. To that end, Compaq
offers this comprehensive service.
-- Planning and Design - a service to help customers plan and prepare for
a smooth migration of their systems and infrastructure. Compaq will
work with customers to produce a detailed design of their Windows
2000-based topology and a detailed integration and migration plan.
Implementation
Compaq offers the services and support personnel to help enterprise customers get started with their
Windows 2000 implementations. These services include:
-- Implementation - a service to help ensure Windows 2000 implementations
are on time and on target. Compaq addresses every detail from
defining the scope of the work to the meticulous planning, scheduling,
and handling of project controls. Compaq will even train the
customers' IT staffers.
-- Windows 2000 Installation & Startup Packages - includes modular
packages for new Windows 2000 installations designed so customers can
choose the level of work right for them.
-- Cluster Installation & Startup Packages - packages for the
installation and configuration of clustering hardware and software on
two servers for two-node Windows 2000 clusters.
Management
Once an installation is complete, Compaq helps customers ensure their enterprise-wide Windows 2000
environments are operating at peak efficiency. These services include:
-- System Healthcheck - this service provides a fast, cost-effective way
for customers to identify security and performance problems before
they affect critical business operations with a thorough assessment of
the environment.
-- System Management - a service that offers customers access to the
technical expertise and tools they need to augment their system
management resources. It is an economical alternative to increasing
in-house staff.
-- Availability Review - helps customers guard against downtime exposure
to protect their business. Compaq will assesses all "domains" of a
customer's environment, including hardware, software, applications,
network, and management processes.
-- Uptime Guarantee Program - a services that allows customers to design,
implement and operate in a Windows 2000 clustering environment with a
predetermined level of availability.
-- Software Support - Compaq offers three levels of software support
designed for IT managers or for company help desk personnel including
basic, primetime access, and 24x7 mission-critical support.
All Windows 2000 planning, design, implementation, and Software Support services are available now in
the U.S. The Cluster Installation & Startup packages and the management services will be available in
the U.S. by the end of the year.
SOURCE: Compaq Computer Corporation
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