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Gold/Mining/Energy : Xenos Group goes public on the Toronto Stock Exchange XNS -- Ignore unavailable to you. Want to Upgrade?

To: AugustWest who wrote (65)	2/3/2000 8:18:00 AM
From: AugustWest	Read Replies (1) \| Respond to of 79

(BSNS WIRE) Xenos Enables Regions Financial to Improve Customer Service by Electronically Delivering More Than 1,000 Statements a Day Business Editors/High Tech Writers TORONTO and DALLAS--(BUSINESS WIRE)--Feb. 3, 1999-- With more than 10 million customer statements available for electronic delivery, customer requests that once took days to process now take just seconds Xenos Group (TSE: XNS), the leader in software for online document, statement and bill presentment, today announced that it has successfully implemented a large-scale application that enables Regions Financial Corporation's (Nasdaq: RGBK) customer service representatives to distribute critical customer statements electronically to its 700-plus U.S. branch offices within seconds. The situation Regions' customer service representatives distribute reprints of customer documents such as demand deposit account (DDA), line of credit and investment statements upon request. Normally, it would take several days for the research department to deliver reprints to the Regions branch that requested it. The solution Xenos' technology dramatically reduces that delivery process time. Statements archived on the mainframe disk storage system (DASD) can be downloaded within 15 seconds. The adaptability and expandability of this technology also will afford Regions the ability to deliver tax documents electronically. And this solution overall has already improved the company's customer relations through the electronic delivery of its branded customer-contact documents. "After careful consideration and review of all possible options, we chose Xenos because its technology was clearly the best solution for Regions," says Dale Collier, Senior Vice President and CTO at Regions Financial Corporation. "Now, we are able to hand our customer a copy of a statement while he or she is waiting. It takes about 10 to 15 seconds from the time the request is submitted until the document is delivered to the local branch server. Xenos' technology enables us to provide better service and to spend more time adding value for our customers." Xenos continues to define the electronic document presentment market space, a subset of which was recently examined by Killen & Associates, a leading market research and consulting firm. The Killen study predicted that the North American electronic statement and electronic bill presentment and payment (EBPP) market will grow to $32 billion by 2005. "We are pleased that Regions Financial Corporation has selected Xenos - a choice that reinforces our position as the leading provider of electronic document, statement and bill presentment solutions to the world," says Martin Heenan, President of Xenos Group. "We applaud Regions' commitment to streamlining operations to improve document distribution and to provide the highest possible level of customer service." About Xenos Group Based in Dallas and Toronto, with offices across North America and in Europe, Xenos Group (TSE: XNS, www.xenos.com) is the leader in software for online documents, statements and bills. Using the world's most advanced transformation technology, the company gives customers the ability to convert high-volume printed paper documents to any electronic format on any contemporary production platform. Customers such as Bear Stearns, Bank of New York, KeyBank, Merrill Lynch, Manulife Financial, Bell Canada and the Canada Post/Cebra's Electronic Post Office - EPOST, use Xenos Group software to transform and distributes billions of document pages every year. Xenos Group's Documorph(TM) software lets companies rapidly implement e-documents, e-statements and e-bills, enabling the benefits of cost savings, cross-selling opportunities and closer customer relationships. About Regions Financial Corporation Regions Financial Corporation is a $42.7 billion bank holding company providing banking services from more than 740 offices in Alabama, Arkansas, Florida, Georgia, Louisiana, South Carolina, Tennessee and Texas. Regions also provides banking-related services in the fields of mortgage banking, insurance, securities brokerage and mutual funds. Regions' common stock is traded in the Nasdaq National Market System under the symbol RGBK. --30--sw/ny* CONTACT: Xenos Group Angela Vanderburg, 905/709-1020 marketing@xenosgroup.com or Environics (media only) Megan McDonnell/Heather McNulty, 203/325-8772, ext. 14 or 23 communicate@environics-usa.com KEYWORD: TEXAS INTERNATIONAL CANADA INDUSTRY KEYWORD: SOFTWARE INTERNET MARKETING AGREEMENTS Today's News On The Net - Business Wire's full file on the Internet with Hyperlinks to your home page. URL: businesswire.com * end of story *