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Technology Stocks : Novell (NOVL) dirt cheap, good buy? -- Ignore unavailable to you. Want to Upgrade?

To: Scott C. Lemon who wrote (30081)	1/28/2000 10:55:00 AM
From: Paul Fiondella	Read Replies (1) \| Respond to of 42771

On the directory application level This may still be too far ahead of the curve but look at the problem from the end users point of view. You want to change your long distance service. That simple request gets pretty complicated because in most instances it involves three companies coordinating telephone calls and paperwork. The reason is simple, the focus is in the wrong place --- it is on the customer in the MCI database, the customer in the AT&T database, and the customer in the local telecom customer base AND NOT JUST ON THE CUSTOMER IN THE CUSTOMER DATABASE. Novell has the ability to coordinate these three databases and put the customer in control of the paperwork. It should be of interest to the telecoms to develop this level of coordination using an internet directory like Novells since their customers all benefit from the "experience". You piss your customers off to the extent that people complain to the FCC and you lose business. Why lose business when there is a technical fix that makes you look good --- BETTER SERVICE EQUALS LOYAL CUSTOMERS.

To: Scott C. Lemon who wrote (30081)	1/28/2000 11:18:00 AM
From: KSHITIJ DOSHI	Read Replies (2) \| Respond to of 42771

======= Scott Lemon writes: =================== "Novell and AT&T partnered for years (or attempted to) in the area of NDS and private network services. It is my understanding that within the last year AT&T made the decision not to go with NDS ... they are going to get rid of it. I'd love to hear from a Novell employee or contact (public or private) that would confirm/deny/correct this ... From what I understand, even with the work that they did (and demonstrated) with NDS v8, AT&T made decisions otherwise. I'd love to be wrong on this one ... but it's what I've heard. (Stewart ... what happened?)" ==================================================== This is highly objectionable, unless the information relating to ATT and NDS is in public domain. If this stuff is not in materials released by Novell, then Scott is dangerously close to breaking obligations about not revealing information that is available to him as an ex-employee but he is inviting others to commit a breach of confidence as well. While I am a Novell employee, the above is my opinion only and is not influenced by my employer. And, I have no information to offer on this topic.