eToys Announces Strong Financial Results for Its Fiscal Third
Quarter
Business Editors
SANTA MONICA, Calif.--(BUSINESS WIRE)--Jan. 27, 2000--
-- Net sales increased 366% from a year ago to $107 million
-- Cumulative customer accounts almost tripled to 1.7 million
-- Average order size of eToys' domestic business was $67
-- Customer acquisition cost was an efficient $33 per customer
-- Site was 2nd busiest eTail destination during the holidays
eToys Inc. (Nasdaq:ETYS) today announced financial results for its fiscal third quarter ended Dec. 31, 1999.
Net sales for the quarter were $106.8 million, an increase of 366% over net sales of $22.9 million for the same period in the prior year, and helped solidify eToys' position as the leading Internet retailer of children's products.
Excluding non-cash charges for deferred compensation and goodwill amortization, eToys reported a third quarter loss of $62.5 million, or $0.52 per share, compared with $8.2 million, or $0.09 per share, a year ago. The net loss for the third quarter was $75.5 million, or $0.63 per share, compared with a net loss of $9.8 million, or $0.11 per share, for the same period in the prior year.
In this quarter alone, eToys nearly tripled the number of people who have made purchases from the company since its Web site was launched on Oct. 1, 1997. By the end of the quarter, eToys' cumulative customer accounts reached 1.7 million from 611,000 at Sept. 30, 1999. Repeat customer purchases represented 34% of orders placed in the third quarter.
Average order size for eToys' domestic commerce business was $67, which distinguished the company's performance this quarter and underscored the inherent strength of its business model. eToys' gross margin for the quarter was a strong 19%, reflecting the strength of the company's sales in the absence of such short-term customer inducements as free shipping and price-off coupons.
Anchored by $25 million in domestic television advertising, the company's ad spend across all of its business units (including BabyCenter, Inc. and eToys UK, Ltd.) was $36 million this quarter. Using the standard calculation of total ad spending divided by new customers, eToys' customer acquisition cost this quarter was an efficient $33 per customer.
During the peak months of November and December the company shipped 96% of its orders on time; in all, 99% of orders placed prior to the holiday shipping deadline of Dec. 18 arrived in time for Christmas.
In order to more tightly control its logistics operations and increase their efficiency, eToys said it is accelerating plans to use company-run distribution facilities as its primary means of order fulfillment and decrease its reliance on outsourcing vendors. The company is currently outfitting an East Coast distribution center in Danville, Va., which is expected to begin shipping products in the spring, and is also expanding its existing West Coast distribution operations in Southern California.
Commenting on the quarter, eToys president and chief executive officer, Toby Lenk, said: "This was an extremely signifir eToys. Our rapid grow demonstrated the power of our core business proposition and the eToys' brand. Overall, our strong traffic, robust sales, solid gross margin and high average order size exemplify eToys' ledership position in Internet retailing."
Recent Highlights
Strong industry rankings - According to Media Metrix, eToys was the second most highly visited eTail site this holiday season. According to NextCard, eToys was ranked in the top five Web sites in transaction volume for the six-week holiday shopping period from Thanksgiving to Christmas. Gomez Advisors Scorecards ranked eToys the year's top Internet toy store.
Successful international expansion - eToys' U.K. Web site www.etoys.co.uk was launched on Oct. 20 with four online stores featuring a wide selection of toys, computer and video games, educational software and videos. Additionally, on Nov. 8 eToys started shipping to Canada.
Powerful marketing alliances - In a strategic cross promotion with GapKids and babyGap, the company aligned itself with one of the world's best known family-oriented brands and focused on attracting new customers while rewarding existing best customers with reciprocal $10 gift certificates for purchases of $75 or more. The company also launched "Rosie's Readers" program, a creative collaboration between TV talk-show host Rosie O'Donnell and eToys' online Book Store. Additionally, eToys participated as a retail partner in the nationwide McDonald's(R) LEGO(R) Happy Meal(R) Promotion.
About eToys.com
Based in Santa Monica, eToys Inc. (www.eToys.com; www.eToys.co.uk; AOL Keyword eToys) is the premier Internet retailer for children's products with an extensive selection of both nationally advertised and specialty toys, software, books, videos, music, video games, and baby oriented-products. By combining this extensive selection, with helpful and fun ideas and award-winning customer service, eToys offers consumers a unique one-stop source for children's products. Through its wholly owned subsidiary, BabyCenter, Inc. (www.babycenter.com), eToys offers Webby-award winning content and community, as well as an extensive selection of merchandise for new and expectant parents. |