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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: jebj who wrote (5844)	2/1/2000 12:17:00 PM
From: qcom_datadept	Read Replies (1) \| Respond to of 17977

>I have been in discussion for a week with a broker over the time of a trade - an 6.5 min difference between what they tell me the trade was and what it shows up on my T&S... What's the symbol? We would like to help. As Paul stated, this issue can only cause the time-stamps to be 1 second or less (the time it takes for a trade to be sent from the exchange to Comstock, then bounce off of their Sat. and come down to us.) Once it comes to us, we slap a time-stamp on it and then shoot it out. What is your broker using as a source? Are they giving you the time on the NASDAQ "tape", the time they got confirmation, or the time you received the confirmation? Let us know some of the details and we can try to help you track down where this happened. ~Jay

To: jebj who wrote (5844)	2/1/2000 1:21:00 PM
From: brec	Respond to of 17977

Here's my summary of what we've learned so far: the time recorded by quote.com is the time at which quote.com received the data from its wholesaler, S&P Comstock. (As such, it is never wrong unless quote.com's clock is wrong.) Even though it may be delayed by some unknown interval, it must be recorded to provide T&S listings and charts. Almost always the delay is small. The expense reduction relative to getting the exchange's time stamp is large. I agree that it would be nice to have the exchange's time stamp. However, as a practical matter it seems unlikely that quote.com would switch from S&P to a premium data feed supplier or to direct exchange sourcing in order to provide an exchange time stamp.