To: Tony Viola who wrote (9098 ) 2/1/2000 11:23:00 PM From: Gus Respond to of 17183
Microsoft, Data General Form Win 2000 Pacttechweb.com (02/01/00, 4:22 p.m. ET) By Stuart Glascock, TechWeb Microsoft and EMC Data General have formed a non-exclusive partnership centered around a 99.9 percent uptime guarantee for the forthcoming Windows 2000 Server network operating system. The arrangement would also combine Win 2000, EMC storage products and services, and end-to-end products from EMC's Data General division, executives from both companies said on a conference call with the press and analysts Tuesday. "We couldn't have stronger synergies between our companies when it comes to serving our customers," said Deborah Willingham, Microsoft vice president of Windows marketing. "Together we are going to bring customers highly reliable, scalable, and manageable business solutions based on Windows 2000." It is another in a series of partnerships Microsoft is promoting to propel the adoption of its most widely anticipated operating system since Win 95. The Redmond, Wash.-based software giant has also forged co-marketing and co-development deals with, among others, Compaq, Dell, IBM, and Hewlett-Packard in conjunction with the Feb. 17 formal product launch. Data General, Hopkinton, Mass., is touting a 99.9 percent uptime service guarantee for Win 2000 covering clustered Data General servers running Win 2000 Advanced Server of Win 2000 Data Center Server, when it become available later this year. The guarantee also apples to Exchange Server and SQL Server. Data General was already proactive in offering similar uptime guarantees for Win NT 4 and SQL and Exchange. Asked if they would ever offer better than 99.9 percent reliability, Roy Sanford, EMC vice president of enterprise alliances said they are working on it. "We have all the strength of our research teams focused on extending the reliability offer," Sanford said. "We are focused on driving reliability as high as we can." Customers will be credited on their billing if the service guarantee is not met, executives said. Credits will be given based on the amount of downtime and the size of the deployment and will be figured on a customer-by-customer basis, they said. In addition, the alliance will focus on providing end-to-end products for health care and other industries, including Data General's Cluster-in-a-Box, Exchange-in-a-Box, and TermServer-in-aBox. "The information technology community has realized that enterprise-class information management doesn't happen without enterprise storage," Sanford said.