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Technology Stocks : The New Qualcomm - a S&P500 company -- Ignore unavailable to you. Want to Upgrade?

To: Bux who wrote (6389)	2/9/2000 9:46:00 AM
From: Ruffian	Read Replies (2) \| Respond to of 13582

Talk About Comic Relief, WSJ-ATT Responds> AT&T's Wireless Makes Great Strides AT&T takes great issue with Walter S. Mossberg's Jan. 13 Personal Technology column criticizing our wireless service. While Mr. Mossberg is entitled to his opinion, his experience is six months' old and not typical of the high-quality service AT&T provides to millions of wireless customers today. While there have been some bumps in the road over the past year, AT&T invested more than $2 billion in its wireless network in 1999 to meet the demand for its services. And the investment paid off for customers. In September 1999, AT&T Wireless Services was honored with the J.D. Power & Associates award for highest overall satisfaction among wireless users in nine out of 13 major cities surveyed, including Washington D.C., where Mr. Mossberg is located. It is worth noting that call quality is the most heavily weighted attribute determining overall customer satisfaction. And this month's issue of PC Computing rated AT&T's wireless network as the bests wireless network in the United States. Mr. Mossberg's column also suggests CDMA digital technology is more pervasive than AT&T's TDMA digital standard. Putting all the CDMA hype aside, TDMA is the most widely used digital technology in North America, and our services make TDMA digital service available at both the cellular and PCS frequencies, which the competing service Mr. Mossberg describes does not. We believe every customer is valuable and hope we will have an opportunity to re-earn Mr. Mossberg's business in the near future. Daniel R. Hesse President and CEO AT&T Wireless Services Redmond, Wash.