Silicon Investor (SI) -- The First Internet Community

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Technology Stocks : InfoSpace (INSP): Where GNET went! -- Ignore unavailable to you. Want to Upgrade?

To: Pareto who wrote (16764)	2/9/2000 11:38:00 PM
From: Hawkmoon	Respond to of 28311

Stopping the old SI will give you better service and new features Considering the EXTREMELY poor response that SI has presented for me tonight, I certainly hope so. I almost thought that, instead of a cable modem, I was mistakenly logged into AOL. And I certainly didn't see much congestion with other sites I peruse, including RagingBS (because I'm watching a potentially "stinky stock", LOCH and the hype going on over there). Regards, Ron

To: Pareto who wrote (16764)	2/10/2000 12:27:00 AM
From: stockman_scott	Read Replies (5) \| Respond to of 28311

<<Stopping the old SI will give you better service and new features.>> Pareto: Lets agree to disagree on this.....When Coke stopped making 'the Classic Coke' available it was a HUGE marketing mistake. The customers wanted a choice. Fortunately, Coke realized they made a mistake and brought back 'the original version.' IMO, SI should NOT take their success for granted.....I have learned a lot in the last 18 months and SI has created a powerful sense of community. Yet, I have received many private messages (and public messages) from members who would prefer to have access to 'the Classic SI'....In today's internet age shouldn't the customers have a choice....?? We are living in the era of mass customization and 1-to-1 marketing. I would prefer that the Seattle-based SI adopt 'the Nordstrom attitude' that customer satisfaction is the TOP priority. Nordstrom is legendary when it comes to doing what it takes to exceed customer expectations. The ball is in SI's court...they can choose to do 'the right thing' for the customers and for the business OR they can provide a huge window of opportunity for CMGI's new Alta Vista / Raging Bull Investment Community. I will continue to use SI. Yet, maybe not as much as I have in the past. Good Luck Investing. Best Regards, Scott