To: Kaliico who wrote (20503 ) 2/15/2000 11:49:00 AM From: BANCHEE Respond to of 57584
Kaliico SRGE.......Need help with windows 2000..... Global DataTel, Inc. is a Latin American leader in medium to large web/system integration projects. A First Tier IBM Business Partner, Global integrates hardware, software and highly scaleable web-based solutions. eHOLA.com is a wholly-owned subsidiary of Global DataTel, Inc. and offers consumer-based Internet services as well as commercial web integration throughout the Americas. Surge Components, Inc. (Nasdaq: SRGE - news) announced in December 1999 that it will acquire Global DataTel and eHOLA.com. The acquisition is pending shareholder approval, regulatory approval, fairness opinion and final audits and is expected to be fully completed this Spring. NEWS...... 02/15 08:26 eHOLA Community Members Are Set For An ''Instant Rendezvous'' DELRAY BEACH, Fla., Feb 15, 2000 (BUSINESS WIRE) -- eHOLA and multimate.net Team to Deliver the First Fully-Branded, Localized Instant Messaging Client for the Latin American Market eHOLA, the Latin American multi-lingual ISP, today announced that it is now providing its users with a new online community-building platform, based on multimate.net's advanced real-time community solution, Instant Rendezvous (IR). The first fully-branded and localized instant messagiced today the availability of live expert help services for Windows 2000 users. Continuing its commitment to offer the latest technology expertise to consumers, the company will immediately offer more than 100 Windows 2000 experts online, 24 by 7 to answer any questions consumers might have concerning the new operating system. Building on its base of support services for PCs, Windows and Internet tools, expertcity.com will include live help, training and advice for many of the issues faced by Windows 2000 users. Some of the issues which are expected to arise surrounding Windows 2000 include compatibility with other applications and hefty memory and hardware requirements - the system may not upgrade correctly if one or more hardware or software components are incompatible. Expertcity.com experts will be on hand around the clock to help users navigate through these implementation issues and assist in the installation of the new operating system. "We are excited to offer expert-assisted help and learning to Windows 2000 users," said Andreas von Blottnitz, president and CEO of expertcity.com. "As new mass market software and hardware emerges, expertcity.com is keeping pace by offering immediate live support. Particularly in the case of operating systems, users tend to find themselves in the dark when trying to understand new functionality or worst case, installing a new OS and hitting walls. Expertcity.com provides immediate help from trained experts around the clock. We have eliminated the need to hang on hold with 800 tech support numbers or search the Web for text-based help. The service is at users' fingertips anytime, anywhere." How it works Expertcity.com customers simply type in any Windows 2000 or other computer question and multiple qualified experts respond within a few seconds, each submitting a bid for the session. These bids are evaluated by the customer in conjunction with the expert's quality rating, which reflects past consumers' satisfaction with that individual expert. Once the user selects an expert, expertcity.com's DesktopStreaming(TM) screensharing technology downloads onto the user's screen in seconds, allowing the user and the expert to collaborate in real-time as if looking at the same screen. This innovative technology enables experts to take control of the user's mouse and keyboard, and with the user's permission, demonstrate onscreen how to answer their technology question.