take me back to tulsa...
"City of Tulsa Launches High-Speed Metropolitan Area Network Via Advanced 3Com E-Network Systems
Business Wire - February 16, 2000 13:16
SANTA CLARA, Calif.--(BUSINESS WIRE)--Feb. 16, 2000--
Fast Growing City Delivers Innovative Voice, Video and Data Services Using Powerful 3Com Systems
3Com Corporation (Nasdaq:COMS) announced today that the City of Tulsa, Oklahoma, has standardized its new city-wide metropolitan area network (MAN) on 3Com's e-Network technologies to keep pace with the city's burgeoning growth. The enterprise e-Network, which provides application support, access and availability, seamlessly links 23 departments and agencies in 130 buildings and is speeding network services to 4,000 employees, the public and area businesses.
Once known as the "Oil Capital of the World," Tulsa is now one of the fastest growing cities in the U.S., and has a diversified economy with an influx of new businesses from a broad spectrum of industries. To meet the needs of this growing community and its 400,000 residents, the 101-year-old metropolis is improving public services by extending advanced network applications to municipal buildings across the city's 600 square miles.
Fueled by 3Com's e-Network technology, Tulsa is now using the network's voice, video and data capabilities to enhance government efficiency, increase public safety and provide more effective service to citizens and businesses. The city's police department relies on customized, network-driven imaging software for department-wide access to and sharing of fingerprints, mug shots and criminal records data. Tulsa's fire department uses the network's multimedia capabilities to deliver jitter-free training videos of the latest fire-fighting procedures to the city's 30 fire stations.
The e-Network also ensures residents of reliable and timely billing from Tulsa's water and sewage departments, which utilize a comprehensive information system from Custima to track usage and generate invoices. The network-driven Hanson data management system further allows Tulsa to efficiently monitor permits and licenses. Additionally, all departments depend on an enterprise-wide finance and personnel package from Computer Associates, which streamlines financial processes and speeds city procurements.
The network also provides a sophisticated, Web-based card catalog application suite from Innovative Interfaces that runs as a virtual local area network (VLAN) over the ATM MAN. From the comfort of their own homes, users can access any of Tulsa County's libraries to search for and reserve books, as well as retrieve information from data and knowledge-bases like the Encyclopedia Britannica. The city also has a network-driven emergency 911 backup system in case of unexpected interruption of phone service.
"It was imperative for us to have a network that could grow with the city and still deliver the most advanced services available," said Tulsa's network manager Roger Hall. "Using 3Com systems, we now have a cost-effective infrastructure that will fully support these mission-critical objectives well into the coming century."
Better Networking for Better Government
Tulsa's new MAN emerged from the city's need to provide advanced network services to an influx of new businesses and a booming population. Previously, Tulsa relied on its legacy data network built in 1990. Originally designed with six PCs linked to a mainframe, Tulsa's network evolved to an FDDI ring that relied on wide-area connectivity over costly T1 lines or slow dial-up access to reach the city's outlying facilities. Over time, however, this network, which utilized older generation 3Com systems, became saturated with demands from an increasing number of users and applications.
"Our network simply couldn't keep up with the city's need to modernize services, particularly those vital to public safety," said Hall. "We needed a solution that would give us latency-free performance to any facility in the city, even for bandwidth-hungry imaging and video applications. We also wanted to avoid the ongoing costs of T1 leases."
Tulsa seized the opportunity to rectify this situation when TCI Cable sought permission to lay fiber-optic cable throughout the metropolitan area. The city agreed to accommodate TCI in exchange for the cable company's commitment to install additional cabling for a new communications infrastructure. Once the fiber-optic cable linked all city buildings, Tulsa built its sophisticated MAN using 3Com's Ethernet/ATM (asynchronous transfer mode) technologies.
"We wanted ATM for its proven ability to converge voice, video and data," Hall explained. "Having used 3Com systems, we knew they offered industry-leading technologies that were fast, reliable and low-maintenance. Their new generation of products confirmed everything we believed about the quality of 3Com systems."
Deployed over the last three years, Tulsa's new MAN utilizes 16 3Com CoreBuilder(R) 7000 ATM switches installed throughout the city to provide a 155 Mbps OC-3 ATM MAN backbone. Two of these switches are 17-slot platforms in the data center at the police/courts building that are linked by redundant OC-3 links. One of these two switches connects to five CoreBuilder 7000 ATM switches that form an ATM ring in the northern part of the city. The other provides connectivity for the CoreBuilder 7000 switches that comprise an ATM ring in the city's southern half.
The CoreBuilder 7000 ATM switches provide OC-3 links to a SuperStack(R) II Switch 2700 ATM/Ethernet switch in each of the city's 130 buildings. The SuperStack II 2700 switches distribute 10 Mbps connections to some 2,000 desktops within these facilities. The city also is installing a SuperStack II Switch 3300 switch at 13 Tulsa County libraries that link via OC-3 to a backbone CoreBuilder 7000 switch. Moreover, Tulsa links 10 CoreBuilder 5000 switches to the ATM backbone at OC-3 speed for connectivity in high-usage buildings. The CoreBuilder 5000 switches deliver 100 Mbps links to the SuperStack II DualSpeed Hub 500 hubs. These hubs provide shared 100 Mbps and 10 Mbps links to workstations and desktops and, to further maximize performance for users, Tulsa relies on 3Com's EtherLink(R) II network interface cards (NICs) and uses 3Com NICs in the Dell desktops it acquires.
To ensure users of speedy access to their applications, each department connects its servers to the network at switched 10 Mbps and shared 100 Mbps speeds. For servers that retain their legacy FDDI connections, the city links them to the MAN via NETBuilder II(R) routers. It also uses NETBuilder II EZBuilt systems for Internet connectivity and to link the network to the public safety department's 911 service.
Managing an e-Network as dispersed as Tulsa's has been made simple and efficient through the city's use of 3Com's Transcend(R) Network Control Services for UNIX networking management application. The application allows administrators to monitor every network device to the port level from a single central management console, eliminating the costs of sending IS personnel to sites scattered throughout the 600-mile city. "Thanks to Transcend software, we usually know if there's a problem before our users do," Hall stated. For additional protection, Tulsa uses 3Com's Express service, which provides hardware replacements, telephone support and software upgrades.
"3Com has made a key contribution to the vitalization of Tulsa," Hall concluded. "The 3Com network enhances the reliability of public services and improves the quality of life here. Both visitors and residents will benefit greatly from what we're doing, and our city has come out a very big winner." |