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To: axp who wrote (13833)2/17/2000 2:39:00 AM
From: TLindt  Read Replies (2) | Respond to of 20297
 
>>>>I expect that the companies who send me the statements can recreate the paper in the remote chance that's necessary. But not by archiving the paper or an electronic image of the paper - by maintaining the database that generated the paper. 6 months of accessible statements seems like plenty to me, but I don't think I'm typical. I keep my own records and spend a lot of time at it.

American Electric Power....that was the e-biller I asked for 12 months to give me statement copies from e-bill.

It could not be done....because what I got 'e'd...they couldn't see or reproduce, the "print stream was gone".

Whenever we'd talk...it was a fucking mystry. The folks at customer service couldn't even see my e-bill because it was "e" and not flowing through traditional print withing there network....SO they knew One thing...and my balance. No Payment history....I'm talking nadda.

Might as well as thrown shit in their eyes and mine too. Every bill I got showed one payment a month, even though I made one payment a week for over 2 years...they couldn't see it, nore I on my e-bills....no detail on my side or thiers and they couldn't for the life of them recreate an origional duplicate billing with total transactional history for my records....from "e" to Paper. Na, they could not do it. All the transactional history is totally lost.....gone....history. Forget it.

Now it was only utilty bills I tried this with, but...I'd never trust secure transactional records or business documents...WITHOUT EXACT GUARNTEED DUPLICATED, CERTIFIED ARCHIVE.

NEVER!!!!

I'm looking at a paper here now for the first time in 2 years, it's here, detail..but it wasn't by 'e'....it was all lost by everybody party to the transactions service. Unless it was on paper like I see now, here...before my eyes..first time in 2 years..

FUCKING DETAIL, AND I got ARCHIVE. Paper, but it's better then what I got...

NOTHING>



To: axp who wrote (13833)2/17/2000 8:59:00 AM
From: D Mueller  Read Replies (1) | Respond to of 20297
 
>>>My quicken file goes to Zip disk every two weeks. My Zip disk goes to the safe deposit box every 6 months.

I share your concern for back-ups and I appreciate where Tom is coming from. I recently took Schwab up on their offer to send me nothing but electronic confirmations. I love it except it gives me concern about disaster recovery. My life is on my PC... an e bill or two (more coming I hope) Quicken transactions, trade confirmations, tax filings to name the more important stuff. It gives me the shivers every time I get that fateful blue screen with a general default error(about every other day). I use a backup procedure similar to the one you practice, but that little bug in my head is always whispering the question, what if there is a fire?!! In that case I guess I am no worse off than if I had paper records, but my life is driven by information much more so than in my earlier years. The possibility scares the hell out of me.

So Tom, I hear you loud and clear when you talk about fool proof archiving. I came across a interim solution the other day that gives me some piece of mind. @backup.com. It's a bit kludgey for what we are ultimately looking for, but it is moving in the right direction. backup.com A little pricey as well at $100 per year for 100mb. The set-up is easy and there is a 30 day trial.

DRM

backup.com