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To: rudedog who wrote (154434)2/29/2000 2:40:00 PM
From: GVTucker  Respond to of 176387
 
rudedog, RE: DELL is still making some money from configuration services (such as when corporate customers order a company-specific setup via their extranet) - this is largely automated but still counts as service revenue.

I believe that this is also largely a software issue that is also subcontracted out.