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Technology Stocks : Global Crossing - GX (formerly GBLX) -- Ignore unavailable to you. Want to Upgrade?

To: JDN who wrote (4574)	3/2/2000 12:01:00 AM
From: TechMkt	Respond to of 15615

Good interview with Hindrey. I like where he states the industries that GC is targeting. Fez _______________________ COMPUTER RESELLER NEWS February 28, 2000, Issue: 883 Section: Overheard -------------------------------------------------------- CRN Business Close-Up: An Interview With Leo Hindery - GlobalCenter The chairman and chief executive of GlobalCenter, the hosting division of Global Crossing Ltd., spoke with CRN Communications Services Editor Margie Semilof. CRN: How can you protect the sites your company hosts from computer hackers? Leo Hindery: It's a consequence of having an open architecture. I thought what happened [the hacking incident with GlobalCenter customer Yahoo Inc.] was one of the finest weeks, not one of the worst. It's like we invited a lot of people to the dance, and one of them was a bum. The industry corrected itself. The system is not foolproof. The measure is how quickly the industry reacts. I thought we acted quickly. We knew within minutes it was an external attack. With the help of Yahoo, we identified and dialed around the attacker. Utilities, cable systems go down. This one went down, but no commerce was lost. No one's privacy was compromised. CRN: What does hacking look like from the inside? Hindery: You see an inflow in traffic that is stunning in volume. You know it is an aberration. All incoming traffic has a frequency to it. We knew right away what was happening. So you put filters in place. CRN: GlobalCenter had a recent management shakeup. What are your goals compared to those of previous management? Hindery: It wasn't a shakeup. We are going through a tremendous growth phase. We will be a separate company from Global Crossing. Three people will have left when it is all over. I am the [chief executive]. There was a chief executive when I came in, and there is typically only one. A lot of people came in, and what happened is a lot of people didn't leave. We had a head of human resources in Rochester [N.Y., from the Frontier Corp. acquisition]. But my employees are here. We brought in some new managers. [My goal] is more expansive, more public, more high end in the sense of the customer, more international. CRN: You are new to the hosting business. How is it different from the other companies you have run? Hindery: I ran the largest cable company in the world [Tele-Communications Inc., now part of AT&T Corp.]. It's not in the least bit different. We had an $800 million facility in Denver. That is nothing but a complex hosting center. My old job had 38,000 employees. I don't have that many here. My orientation is now the corporate business user. I will have hundreds of customers, not millions of customers. But to serve those retail customers, we had the same technology, same infrastructure and same hosting that will distinguish this company. CRN: With all the competition in Web hosting, how does GlobalCenter plan to stand out from the rest? Hindery: The customers we are anxious to serve are those who have a sense of the Internet that we mirror. These services are enhanced by having access to your own IP network. This is more than a hardware response business. It's important, to be sure, to have a sense of IT-a sense of the process-to be helpful. We will be international IP-supported. We will concentrate on the bigger bandwidth users, notably the media entertainment companies, commerce companies and financial services companies. CRN: Will you specialize in application hosting or co-location services? Hindery: Application hosting is generically more what we do. Co-location is a passive encounter. We are not in the real-estate business. We are active participants with customers. We consider ourselves a complex Web hosting opportunity. Some call us an ASP, [but] I prefer to call us an Internet services company that, among other things, offers great complex Web hosting. CRN: Which are the services that most of your customers are choosing? Hindery: It's the integrated offering of IP networking and complex Web hosting. Embedded are the issues of security and privacy. We also do a lot of IT consulting and advisory work.