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Non-Tech : E.Schwab problems -- Ignore unavailable to you. Want to Upgrade?

To: scaram(o)uche who wrote (781)3/2/2000 10:41:00 AM
From: Papillon  Read Replies (2) | Respond to of 1401
 
I had real problems with the order status screen yesterday. At one point it went blank, said no outstanding orders, when in fact I had placed an order and was waiting for it to fill. There should have been a long list of orders from the last couple of days, but no, blank...no outstanding orders. Took a half-hour, with calls to my Team, to get it straight. Then I had a cancel pending for more than a half-hour before I found out that I had indeed bought it. No problem, I just wanted to know, did I buy it or not?
Sitting on the sidelines so far today.
Best,
Papillon



To: scaram(o)uche who wrote (781)3/2/2000 11:26:00 AM
From: scaram(o)uche  Read Replies (1) | Respond to of 1401
 
Please use caution when reviewing your account activity
information.
We are currently in the process of updating account balances,
positions and transactions information. We expect all account
information to be updated later this morning. We apologize for this
inconvenience.


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