To: Oeconomicus who wrote (1955 ) 3/8/2000 9:22:00 AM From: TEDennis Respond to of 9677
Wednesday March 8, 7:01 am Eastern Time Company Press Release SOURCE: Firstwave Technologies, Inc. Firstwave's Web Based Product Suite Named One of The Top 30 CRM Applications for 2000 by ISM Premier CRM Research Firm Recognizes the Firstwave eRM Application Suite ATLANTA, March 8 /PRNewswire/ -- Firstwave© Technologies, Inc. (Nasdaq: FSTW - news), a leading provider of Internet-based relationship management applications, and ISM President Barton Goldenberg announced today that ISM has named Firstwave's eRM suite as one of the Top 30 CRM Applications for 2000. ISM, a premier CRM research, market analysis and consulting firm, selected Firstwave after evaluating every leading software package on the market. Firstwave's selection was based on ISM's testing of CRM packages in its Software Lab in accordance with their 124 selection criteria including 80 business functions, 32 technical features and 12 user friendliness/support issues. ``Companies today demand a customizable approach to their CRM solution,' said Goldenberg. ``The flexibility and ease of application customization should make Firstwave's eRM product suite a good choice for most companies whether they use the system right out of the box or heavily customize it to their unique requirements.' ``To be recognized by ISM as one of the Top 30 CRM Applications out of the over 200 systems they evaluated is a great honor,' said Richard Brock, Firstwave President & CEO. ``We are continuously enhancing our product features that were evaluated this year and will be incorporating many other features that we hope will serve as benchmarks on their evaluation list next year.' ``Since ISM rightfully includes the systems and features from the mature products designed to serve the high end market, we are especially pleased that our new Internet suite of products competed so favorably this year,' said Brock. About Firstwave Technologies Firstwave© Technologies, Inc., a leading provider of Internet relationship management solutions, is based in Atlanta, Georgia with an office located in London, England. Firstwave eRM (Internet Relationship Management), recognized by The Denali Group as the ``Best Internet-Based CRM Solution' and named one of the Top 30 CRM applications by ISM, is a seamlessly integrated, 100% web-based suite of applications created to fulfill and manage the e-business relationship needs of a company in the areas of sales, marketing, and support. Built on industry-leading Microsoft© technologies, Firstwave eRM is a rapidly deployed solution that enables a company to build a knowledge-based sales, marketing and support organization while providing a secure and synchronized view of their customers, prospects and extended enterprise partners. Firstwave, with over 15 years of experience in relationship management, is working with over 20,000 installed users at 200 companies in more than 20 countries. Visit the Company's web site at www.firstwave.net . SOURCE: Firstwave Technologies, Inc.biz.yahoo.com