To: Cooters who wrote (10657 ) 3/8/2000 11:15:00 PM From: Jim Parkinson Respond to of 29987
Re 800 #'s. SW Bell was involved in hooking the Clifton gw into the pstn through Sprint. There needs to be a T-1 line to tap into the 800 system and it wasn't done. SW Bell screwed up. It is being installed now and should take about a week followed by another week or two of testing then 800 #'s, a month at the outside I am told. Believe me, I will put it to the test. Why is this important? 1. they said it would be available and so it needs to be, 2. when you are away from home, you want to use the 800 #'s to call your travel agent, stock broker, etc. 3. it is a global phone to be able to call anywhere, anytime. It isn't if they exclude numbers. Glitches like this annoy the heck out of me but I am more interested in how they handle it. Glitches are going to happen. So far they are getting a 95% from me. It was 100% prior to this. Another thing that is happening right now is we applying our good ole US standards in evaluating the system. I even find myself comparing this to cell. I think I would look at this a lot different if I didn't have a phone at all. I don't think I would even care or even know about 800 #'s. We have known from the start that the the primary market is the 4 bil who have never made a phone call and especially to the 40 million of those that studies indicate can afford it. I think it is very reasonable to assume we will get a few of those. As a previous poster pointed out, there is learning curve taking place on how to deal with different cultures. Let's hope they are adjusting accordingly. I haven't been able to listen to the conf call yet because everytime I call, I get a msg saying it is too busy and to call back in an hour. Maybe tomorrow. There is obviously a lot of interest. I have never had that problem before. One poster said that he felt BS and crew were both dedicated to and convinced that this will be a success. That is very consistent with the feeling I get from everyone I talk to at G* USA, Canada, and Loral.