Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Non-Tech : E*Trade (NYSE:ET) -- Ignore unavailable to you. Want to Upgrade?

To: SLSUSMA who wrote (12452)	3/10/2000 1:11:00 PM
From: ecommerceman	Read Replies (1) \| Respond to of 13953

Mr. Metric--You're right, it's not difficult to change OLBs, but its inconvenient enough so that most folks don't do it, and most folks also realize that all OLBs have trouble (see Schwab two days ago), so there's little to gain from the switch. And this isn't just my opinion--ETrade holds better than 95% of their customers, which must astonish guys like you and Mr. Diamond, who apparently live to complain, bitch and moan (but who, to my utter astonishment, remain as customers of ETrade!).

To: SLSUSMA who wrote (12452)	3/10/2000 3:32:00 PM
From: Tumbleweed	Respond to of 13953

It's not hard to switch OLBs I agree, but I think you are discounting lethargy/apathy. Mostly people sit and whinge, but dont do anything about it (whatever the subject, even the weather) So they are betting that they can grab the customers, and as long as they dont really* piss them off, they'll keep them. And even for those folks looking to switch, whatever broker you name, there is a thread of horror stories for them. So probably most of us here end up with 2 or 3 accounts, because we never want to totally let go of the one we are with now in case the next one is even worse. BTW, if you think US brokers are bad, you should try UK ones. Utterly abysmal. Joe *apologies to Mark Twain