To: E Haiken who wrote (7478 ) 3/12/2000 1:26:00 PM From: Mr. Sunshine Read Replies (1) | Respond to of 10852
motorola.com URGENT NOTIFICATION ? URGENT NOTIFICATION ? URGENT NOTIFICATION March 6, 2000 Dear Valued Motorola Customer: On Monday, March 6, 2000, Iridium LLC was authorized to use cash collateral to continue operations through March 17, 2000. Iridium LLC will continue its efforts to find a qualified buyer. However, unless a qualified buyer comes forward and provides additional funding by March 15, 2000, we do not expect Iridium service to be available after 11:59 PM (EST) on March 17, 2000. In the meantime, Motorola will continue its support for Iridium LLC, the gateways, service providers, and all current customers and subscribers. Motorola is attempting to directly contact all its direct end user customers who subscribe to Iridium service through a Motorola-owned Service Provider as quickly as possible to inform them about the current status of Iridium service availability. However we would appreciate your sharing this information with anyone you know who uses Iridium service. As you may know, Motorola and other Iridium investors have been working very hard to support Iridium LLC?s efforts to reorganize and continue operating the business. Motorola cares deeply about its customers, and as a valued customer, we are concerned about your needs. We understand that you probably have a number of questions. We will update this site as we learn more about the situation. In the event that Iridium service becomes unavailable, we would be happy to talk to you about other possible communications solutions. Additionally, contact information for possible alternative service providers is provided below for your convenience. If you would like to contact Motorola directly, please click here. Questions other customers are asking Q: What are my options now that it is likely that Iridium service will end? How do I contact another satellite service provider? Motorola cares deeply about its customers, and as a valued customer, we are concerned about your needs. If you would like information on other products or services that may be able to provide an alternative solution to your communication needs, please find a list of possible alternatives below. Q: Will other satellite service providers offer similar contracts? We are unable to comment on the types of contracts other satellite service providers may offer. Q: Will a new satellite service provider cost the same as Iridium? Motorola cannot compare alternative satellite service providers to Iridium service. We do not have information on the packages that alternative satellite service providers offer. Q: Will the service be of the same quality? Motorola cannot compare alternative satellite service providers to Iridium service. Q: Will my current equipment function with another satellite service provider? Motorola satellite communication products built for the Iridium system will not function with other satellite providers List of Alternative Satellite Service Providers American Mobile Satellite Corporation 10802 Parkridge Boulevard Reston, VA 20191 Ph.: 703-758-6000 www.ammobile.com Globalstar 3200 Zanker Road P.O. Box 640670 San Jose, CA 95164-0670 Ph.: 408-933-4000 www.globalstar.com Inmarsat www.inmarsat.org Orbcomm 2455 Horse Pen Road Herndon, VA 20171 Ph.: 800-ORB-COMM Ph.: 703-406-6000 www.orbcomm.com TMI/ M Sat Communications TMI Communications 1601 Telesat Court P.O. Box 9826 Ottawa, ON K1G 5M2 Canada Ph.: 800-216-6728 www.msat.tmi.ca Association Information: Mobile Satellite Users Association (MSUA) 1350 Beverly Rd. Suite 115-341 McLean, VA 22101 Ph.: 302-644-1213 www.msua.org Alternatives For International Roaming Please contact your local mobile telephone provider for information on alternatives for international roaming. This list is provided as a courtesy to Iridium service customers. This list is not intended to be a comprehensive list of satellite service providers and does not reflect an endorsement by Motorola of a particular satellite service provider. Motorola Home | Consumer Catalog | Web W/O Wires | Digital DNA from Motorola | Business and Government Solutions | Comments ¸ Copyright 1994-2000 Motorola, Inc. All Rights Reserved. Please Read Our Terms of Use and Privacy Practices.