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Non-Tech : CSFB Direct(DIR) -- Ignore unavailable to you. Want to Upgrade?


To: Rob C. who wrote (334)3/14/2000 8:20:00 AM
From: J. Arzente  Read Replies (1) | Respond to of 406
 
3/14/00 on there site today:

Access to the DLJdirect function you selected is temporarily unavailable. We are
working to restore access as quickly as possible. Please call 1-800-TALK-TRD
(1-800-825-5873) if you have a question about your account, or 1-800-TALK-TRD
(1-800-825-5873) to place orders. We apologize for this inconvenience.



To: Rob C. who wrote (334)3/14/2000 9:57:00 AM
From: Techplayer  Read Replies (1) | Respond to of 406
 
Rob, To claim that those having one problem after another with this POS system is bull. When I can't trade, get real time streaming quotes, real time portfolio quotes or someone on the phone when I have several hundred k involved, I get pissed. This company need to spend more of its damned money on infrastructure and support and screw the advertising. I would not recommend this present system to anyone. Truth be known, I was very happy with it until a month ago. I have invested a ton of time setting up my portfolios and don't care to transfer all of this data. What I would like is that someone at DLJ appear to give a crap about the problems. I am not a holder of this stock.

tp



To: Rob C. who wrote (334)3/14/2000 12:23:00 PM
From: $Mogul  Respond to of 406
 
It is a POS and you are invested in it open your ears, not to mention it is a tracking stock ROFLMAO.. get a Clue!!!



To: Rob C. who wrote (334)3/14/2000 12:33:00 PM
From: Renate Niermans  Read Replies (1) | Respond to of 406
 
Rob,
I don't own DLJ. When I had problems yesterday, I went looking for info. This was as good a place as any. I also have been with DLJ forever, longer than you have. There have been problems for some time now, yesterday just was the worst. I also basically like DLJ, but that does not mean I should be happy if I cannot place trades, either lose money or lose the opportunity to make money. It really does not matter why they have problems, the end result is the same.
You obviously don't trade much and have not lost any money because of those problems or you would talk very differently.
Placing an order by phone is out of the question for trading, I waited 50 minutes yesterday to talk to someone, Trade Talk was down too.
I do understand that all on-line firms have their problems now and then, but this has gone on for too long. I had problems this morning again.
The least DLJ can do is explain to their customers what the problem is and apologize.
Thank you for the tip to place limit orders. <g> Why should I not be able to change my order? I often change my sell order to a higher price when the stock is moving well. And why not cancel? It is necessary sometimes.
I wish you luck with your investments.
Renate



To: Rob C. who wrote (334)3/14/2000 2:11:00 PM
From: peter gucker  Read Replies (3) | Respond to of 406
 
I think the problems stated here are from people that may be short the stock or with isolated instances. <<<They have been having their problems.I spoke to my bother and my best friend they are all experencing the same problems as discussed here. Oh yes, my current balance on my account, is quoting from 3/10. l also shorted and covered qcom today and it didnt reflect the trade. Thank god I have the e-mail order. To say this is isolated is naive. I am neither long or short this stock. How about you?