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Microcap & Penny Stocks : TGL WHAAAAAAAT! Alerts, thoughts, discussion. -- Ignore unavailable to you. Want to Upgrade?

To: Truman123 who wrote (37395)	3/16/2000 7:39:00 PM
From: Jim Bishop	Read Replies (2) \| Respond to of 150070

TD Waterhouse. I just spoke with them. Other than problems with Web Broker being down, or slow, I have had no problems, buying or selling BB's either through Web Broker, or by using the telephone. I'd say 80% of my buys are done by phone, I use the President's Club line, and a three minute wait on it would be a long one. A trader answers the phone, and puts the order in immediately, and much of the time I am confirmed filled while he's still on the phone. Also, especially over the last few weeks, I would estimate that about 50% of my buys, have been at the BID, and about the same percentage of sells, have been on the ASK. :-)) The rep I just spoke with told me if they do anything such as these restrictions talked about, it would only be temporary. I also have a nice letter from TD apologizing for the level of service we have been receiving over the past few months. Note that they have: - hired over 350 Investment Reps since the beginning of Nov, now since these new people due to industry regulations in Canada dictate a 90 day "waiting period" before they can place trades, so the first of these are just now coming on stream executing trades. - increased Call Centre capacity in all offices, and are adding two new call centre facilities - 225 seats in Markham in June, and 250 seats in Western Canada in September. - eliminated all discretionary, non-committed advertising and marketing seminars and events to slow the pace of new account growth. - invested heavily in electronic services..by the end of March web capacity will have been increased 75%. - added 100 additional staff members to support account administration and other non-trading operation. There's more, but I ain't paid for plugging them, so that's enough. Now if they do screw up, and I can't trades BB's, or they are restricted........pooof!! Bye bye TD and three accounts there, and $2-3000 a month in commissions for them. :-)