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Non-Tech : myTrack service from Track Data -- Ignore unavailable to you. Want to Upgrade?


To: PEWD who wrote (424)3/21/2000 11:20:00 PM
From: JamesB  Read Replies (1) | Respond to of 571
 
Tell me how you feel about customers who are not allowed to withdraw their own funds because "Herzog has not been paid" & "have not received the new shares"? "Until they receive and post these shares they will not allow funds to go out of the account". This is regarding split shares of RCER.

The withdrawal I have requested does not even take into account the funds for this transaction, yet they freeze my entire account until "herzog is paid"? This is not the first time you people have forgotten that IT IS MY MONEY.

Please do not give me the usual platitudes about talking to so and so. I responded to the email, along with a copy to Barry, and as expected have been ignored.



To: PEWD who wrote (424)3/23/2000 11:30:00 AM
From: Proton  Read Replies (1) | Respond to of 571
 
Re: Prospective Customer Questions

send it to...'support manager' - or send it to me... i'll see that you get answers

PEWD, that's very gracious. I'll be sending my questions to you shortly.

I want to "re-it" my suggestion to add a search or site-map to MyTrack's web page.

Thanks for your help!

P.