Docucorp Delivers Business Continuity Services; ASP Facilities Enable Uninterrupted Document Processing, Printing and Delivery During Disaster
DALLAS, Apr 11, 2002 (BUSINESS WIRE) -- Docucorp(R) (Nasdaq:DOCC), a leading provider of enterprise information solutions, today announced the availability of a new business continuity service.
Provided through its two world-class application service provider (ASP) facilities, Docucorp's business continuity service enables companies to maintain critical document driven operations, like billing and form processing, should a disaster disable their own production capabilities.
"Unfortunately, we have witnessed the business disruption that can take place as a result of disasters, both man made and natural," said Kerry K. LeCrone, Docucorp's senior vice president of ASP. "Should disaster strike, Docucorp's business continuity services make available at a moment's notice our state-of-the-art production equipment, industry leading information software and outstanding technical staff, ensuring that clients can sustain their printing and billing functions with as little disruption as possible. All this is done for about two-thirds of the 'standby' fee charged by vendors who only warehouse extra equipment."
Docucorp maintains some of the most advanced production equipment available in its ASP facilities, including Gunther Series III finishers, a Gunther EP4000 flat inserter and Xerox high-speed MICR-enabled printers. This equipment, along with Docucorp's enterprise-class information software and highly experienced production staff, provide a tightly integrated service that, after initial setup, can be leveraged immediately upon request. Because the equipment and facilities are used everyday by Docucorp's ASP customers, business continuity customers don't have to worry about "cold" starts delaying their printing jobs.
To get started, clients supply Docucorp with all of their publishing resources (fonts and images), finisher control information (e.g., invisible inks, glyphs, OMR, etc.) and instructions for print, finish and mailing of each data file. The appropriate postage and supply arrangements are also established during initial setup, along with the designation of a person within the customer's organization to initiate the business continuity program during a disaster.
Immediately following initial setup and at least once per year, Docucorp personnel will test the complete print, finish and mail process, from receipt of the print spool file through sealing of the envelopes, to ensure exact customer specifications are met.
"Docucorp already provides complex, personalized print and mail services for some of the highest volume mailers in the country," added LeCrone. "Our business continuity services leverage this expertise, ensuring that in the face of disaster customers will be able to resume their operations seamlessly, painlessly and cost-effectively."
About Docucorp
Docucorp is the authority in providing dynamic solutions for acquiring, managing, personalizing and presenting enterprise information. Servicing the entire enterprise information lifecycle, Docucorp's information application software, application service provider (ASP) hosting and professional consulting services enable companies to implement solutions in-house or fully outsource to Docucorp. The company has an installed base of more than 1,200 customers, including many of the largest insurance, utility and financial services organizations.
Headquartered in Dallas, Docucorp has major facilities in Atlanta and Silver Spring, Md. The company also maintains offices in London; Portland, Maine; and Bedford, N.H.
Certain information contained in this news release may include "forward-looking" statements within the meaning of the Private Securities Litigation Reform Act of 1995. All statements, other than historical facts, included herein are forward-looking statements. These statements involve risks and uncertainties, such as competition, technological developments, loss of significant customers and the other factors discussed in the Company's periodic reports filed with the Securities and Exchange Commission, that could cause the Company's actual results to differ materially from those expressed or implied by these forward-looking statements. Docucorp is a registered trademark of Docucorp International.
(c) 2002 Docucorp International. All Rights Reserved. Company, organization and product names mentioned herein are trademarks or registered trademarks of their respective owners. Docucorp and its symbol are trademarks of Docucorp International.
CONTACT: Docucorp International, Dallas
Brenda Kai, 214/891-6411
bkai@docucorp.com
URL: businesswire.com
Today's News On The Net - Business Wire's full file on the Internet
with Hyperlinks to your home page.
Copyright (C) 2002 Business Wire. All rights reserved.
-0-
KEYWORD: TEXAS
INDUSTRY KEYWORD: COMPUTERS/ELECTRONICS
SOFTWARE
PRODUCT
SOURCE:
Docucorp
International |
