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Technology Stocks : Track Data Corporation TRAC -- Ignore unavailable to you. Want to Upgrade?


To: Richard V Davis who wrote (979)4/1/2000 12:10:00 PM
From: Leroyt  Read Replies (1) | Respond to of 2005
 
Rick,

I want to lend support to your efforts but in content and style. I do believe there are some problems but likely MyTrade is not the only culprit.

One day in early trading, using the /link command, about 40% of the messages sent my MyTrade/MyTrack were unsuccessful. Meaning, the problem was on my end or with my ISP. This problem occurred using SDSL from COVAD.

Unfortunately, I have not had a chance to try to debug this problem but I am VERY curious whether it can be resolved or perhaps the COVAD system is overloaded during these hours. It's got to make me wonder since ....

I have FEWER problems when using a 56k modem connection over GTE. Hmmmmmm.

Keep up the good work and, as both a user and investor in MyTrack, I will try to assist TRAC in resolving problems "ON THE BLEEDING EDGE."

my best and later, leroyt



To: Richard V Davis who wrote (979)4/1/2000 12:22:00 PM
From: 2MAR$  Read Replies (1) | Respond to of 2005
 
I went to chat 2 weeks ago ,at your suggestion, and asked if they could do a "line" check for me...the host eric responded with " I do not understand the question"...and that was the end of that.

Yesterday I finally recieved better results, and they did know what i was talking about, and walked me thru going into DOS ...and entering:

" tracert mytrack.itc.com..."

I came back with results that they said were terrific. I have PacBell DSL, though perhaps there is a problem there?
The numbers all were extremely small, though i admit to not knowing a great deal about their exact meaning as yet.

I shall run a tracerT on monday morn....but I , like many
others I know are extremely adverse to even attempting to trade wih MyTrade in the am/pm, because it is constantly making us crazy....I personally will hardly try to attempt it now------> period! Thought you might just like to know this......Orders are delayed, and data freezes.

I certainly hope you can solve these problems, if not for all, at least for those of us who do keep experiencing these difficulties regularly. Thought that DSL would solve this problem....apparently not though.

thanks,

mars



To: Richard V Davis who wrote (979)4/1/2000 8:38:00 PM
From: LANCE B  Respond to of 2005
 
RICK AS A FORMER MEMBER OF YOUR TOP 5 TRADING,LET ME TELL YOU YOUR TRADING PLATFORM HAS BECOME A JOKE...IT IS NOT PERSONAL,IN FACT I HAVE COME TO ENJOY MY CONVERSATIONS WITH ROD COVLIN....
i am very embarrassed that for 7 months i have used my reputation to promote your company and between wayne and few others here have generated over a few hundred members to your mytrack service without seeking any kick back or referral rebate...
it is a one sided street when it comes to herzog and your failure to have any back up plan has led to this current situation...
first you offer up to 8 trading accounts that generate their own money to trade....why is 8 accounts punished under this rule,because herzog says so..
SO WHY OFFER THAT SERVICE..
why is .20 cents stocks given only a 500 share fill or now even 200 shares are becoming more frequent...
answer-because herzog can not turn of their instant execution..
WELL SIR HOW ABOUT OFFERING MORE OF A VALUE TO THE INSTANT EXECUTION,IT WAS CRAZY TO GET ONLY 500 SHARES OF A 3.00 STOCK,WHAT DO YOU THINK IT IS TO GET 500 OR LESS OF A .15 CENT STOCK...
WHY-BECAUSE HERZOG SAID SO...well that is what i call compromise...

YOU WANT HARD COLD FACTS,I USE TO AVERAGE OVER 1800 TRADES A MONTH WITH MY ACCOUNTS,AN AVERAGE OF 90 A DAY...THINK
YOU GOT UNER 400 TRADES FROM ME LAST MONTH AND EXPECT EVEN LESS THIS MONTH..BECAUSE YOUR CHANGES DID NOT TAKE EFFECT UNTIL THE SECOND WEEK OF THE MONTH
I WANT AN ONLINE BROKER WHO HAS PULL,WHO IS NOT BEING PULLED BY A STRING BY A MM THAT THEY BRING IN REVENUE FOR,SOMETHING IS WRONG WITH THAT PICTURE..

YOU HYPED YOUR SERVICE ON EVERY CIRCUIT POSSIBLE WITHOUT THE CUSTOMER SERVICE,LIVE BROKERAGE SERVICE AND NOW A BACK UP PLAN FOR WHEN HERZOG TELLS YOU TO TAKE IT OR LEAVE IT ON THEIR TERMS,IN SHORT YOU SHORT CUTTED THE WHOLE WAY AND THE INVESTOR THAT USES YOUR SERVICE NOW IS PAYING THE PRICE FOR STAYING WITH YOUR SERVICE....

OH YEAH THIS WEEK YOUR TRADING PLATFORM OPERATED AT AN INCREDIBLE SLOW PACE,HECK DID NOT NEED THE 90 SECOND RULE TO PLACE A TRADE,TOOK 90 SECONDS FOR THE TRADE TO EVEN TAKE ON YOUR PROGRAM...

WAS LOOKING FORWARD TO SEEING MORE P.R'S ABOUT THE NUMBER OF TRADES YOU DID EACH DAY,LOOKS LIKE 500 SHARES A TRADE WOULD MAKE THE 20,000 GOAL A LOT EASIER TO ACHIEVE...

LANCE BERGER
EMBARRASSED CUSTOMER...

P.S-REMEMBER US....



To: Richard V Davis who wrote (979)4/1/2000 11:00:00 PM
From: JamesB  Read Replies (2) | Respond to of 2005
 
"Some individuals will experience data transport problems" No kidding. But it is at least limited to only those people who use Mytrade. Your problems are overwhelming you. The entire staff seems to be in a reactive, fire control mode. As far as the OTC, NITE started it with his lockout rule, which unfortunately applies to ALL users on the same stock. The Herzog pulled his lockout, which only applies to the same user, but effectively renders the system useless. Why will no one address this issue directly? Do you people not realize that by limiting our ability to buy more than 500 shares of an issue that is going up, you totally strip us of our capability to profit from a trade?

For those who do not use Mytack/Mytrade and do not understand what we are referring to, let me make it as clear as I can. Suppose WXYZ company has news that they have found the cure for cancer. The stock is at .30 on the ask, with 5 market makers sitting there. I place an order for say 25,000 shares at a limit of say .32, the next market maker up. Usually what will happen is the order will go to Herzog (even though NITE is selected), and he will fill 500 shares, 24,500 remaining. If the stock continues to see heavy buying and the price is going to go up, then Herzog will not fill further shares on that order. You cannot place another order for 90 seconds due to the sophomoric lockout rule. If however, it appears that the price is going to go down, you certainly will get the remainder of your fill, almost always at the higher price.

What this means is that as a Mytrade customer, you can buy all the stock you want of an issue that is showing weakness, but only a very small quantity of one that shows strength. The same rules apply to sell orders, so you can see that is is IMPOSSIBLE to get out of a large position that has turned down, until the price reaches a level that Herzog is comfortable buying.

Now sir, I have never been your biggest customer. You can check your records and see that in January and February of this year I was in the top 20 both months. In March that is not the case. I am number 50. The only reason that I did that many trades is because it takes so many fills to get in and out of a position, NOT because I no longer enjoy making money.

Perhaps Mytrack does not care if they lose a top 20 customer. It certainly would seem that way, as my last 1/2 dozen or so emails to Barry have gone unanswered. I have pulled a considerable amount of money out of this account lately (again check the records, Barry knows who I am). There is no reason to leave these useless funds there when I can put them to work with Webstreet and Ameritrade. I was planning to use Mytrack for my IRA's, but just completed the paperwork to do this with E-Trade. At least I can get an IPO from time to time.

Another matter is multiple accounts. I have trading accounts for myself, my wife, daughter, mother and sister. All but one just sit there. Why even attempt to use them when they are all subject to the same lockout rule. In other words, if I enter an order in one account, I cannot enter an order in a different account for the same stock because of, you guessed it, the lockout rule.

This brokerage/trading platform is dead. It is useless. It is a shame.

PS: What Mytrade did to Wayne is reprehensible, and I hope you are punished severely.



To: Richard V Davis who wrote (979)4/2/2000 9:35:00 AM
From: TOPFUEL  Respond to of 2005
 
Mr. Smith,

Your to buy xxxsh of SAGE @ 2 1/8
for account A00-xxxx was filled in error.
Be advised that the buy has been removed
out of your account. If there is a resulting short
position in your account it is your resonsibility
to cover the transaction.

If you have any questions regarding this matter
please call into 1800-myTrack.

Regards,

trading@myTrack.com
sc

If there is a resulting short
position in your account it is your resonsibility
to cover the transaction.


YOU MEAN TO TELL ME IF I SOLD THESE SHARES FOR PROFIT BEFORE YOU TOOK THEM OUT OF MY ACCOUNT AND STOCK FLEW HIGHER IT WOULD BE MY f-ing PROBLEM ????

Your the one that screwed up why would I have to pay for your mistake ...