To: Glenn D. Rudolph who wrote (98714 ) 4/4/2000 12:45:00 PM From: H James Morris Read Replies (1) | Respond to of 164684
Glenn, what do companies do when their stocks being trashed? Fire off another press release.LOL >BELLEVUE, Wash.--(BUSINESS WIRE)--April 4, 2000--drugstore.com(tm) (www.drugstore.com) (Nasdaq:DSCM), the leading online retailer of health, beauty and wellness products, announced today that it has surpassed the one-millionth customer milestone. The first online drugstore to earn this distinction, drugstore.com achieved the milestone just 13 months after the launch of its site, faster than other leading e-commerce companies. "Our customer base is now one million strong. We have a rock solid financial foundation and we are growing by the minute," said Peter Neupert, president and CEO of drugstore.com, who yesterday addressed Goldman Sachs' e-Tailing Conference in Las Vegas. "In just over a year, we have outpaced other leading Internet retailers and firmly staked our claim as the top online drugstore through our relentless focus on customer satisfaction and an unmatched shopping experience." To arrive at this number, drugstore.com tallied the total number of all unique customers who have purchased from the online store's selection of approximately 20,000 over-the-counter products and its full-service pharmacy since its launch in February 1999. Moreover, drugstore.com announced at the end of fourth quarter 1999 that 44 percent of its orders are for repeat purchases. The company has experienced this growth in part due to its efforts to broaden its customer base and product offerings through its solid partnerships with Amazon.com, RiteAid and GNC, and its recent purchase of Beauty.com. Today's announcement follows the company's recently completed secondary public offering, raising more than $100 million in proceeds, and last week's release of drugstore.com Version 2.0, an enhanced customer-centric site with new features, search capabilities, personalization tools and graphics. About drugstore.com drugstore.com (NASDAQ: DSCM) is a leading on-line drugstore and information site offering A Very Healthy Way To Shop for health, beauty, wellness, personal care and pharmacy products. drugstore.com provides a convenient, private and informative shopping experience that encourages consumers to purchase products essential to healthy, everyday living. drugstore.com offers thousands of brand-name personal healthcare products at competitive prices, a full-service, licensed mail pharmacy, along with a wealth of health-related information, buying guides and other tools designed to help consumers make informed purchasing decisions. Consumers can personalize their shopping experiences with shopping lists, e-mail reminders for replenishing regularly used products and private e-mail access to pharmacists and beauty experts for questions. drugstore.com has been awarded the Verified Internet Pharmacy Practice Sites (VIPPS) certification by the National Association of Boards of Pharmacy (NABP) as a fully licensed facility exercising the best safe pharmacy practices in compliance with federal and state laws and regulations. The company recently acquired Beauty.com(tm), a leading site offering prestige cosmetic products and also has strategic relationships with Amazon.com (NASDAQ : AMZN), Rite Aid Corporation (RAD: NYSE, PSE) and General Nutrition Companies, among others. Note to Editors: drugstore.com, Beauty.com and A Very Healthy Way to Shop are trademarks of drugstore.com, inc. All other marks are the property of their respective owners. CONTACT: drugstore.com