Voice over DSL, a huge market for WRS. VxWorks or pSOS sits on a lot of these boxes. This market will take off, and WRS will grow with it.
Khan
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DSL ready to carry voice services
By Will Wade EE Times (04/06/00, 3:16 p.m. EST)
SAN JOSE, Calif. ? Digital subscriber line technology is finally becoming established as a mainstream format, but key chip and system vendors and service providers are already looking at its next stage of development. Although most current users see their speedy DSL lines as an ideal means to access the Internet, the hot application this year is going to be voice traffic over the same lines. And in the near future DSL will likely embrace a wide variety of other uses, including interactive gaming, streaming video and advanced voice services.
"We believe that DSL has reached critical mass," said Robin MacGillivray, vice president of business solutions at Pacific Bell, who delivered a keynote address at the DSLCon 2000 trade show here earlier this week. "But we have to take DSL beyond just data."
Pot of gold
The majority of consumers who are familiar with the technology consider DSL a fast alternative to a dial-up analog modem, but MacGillivray noted that the technology offers far more than just Internet access. Because it can deliver an always-on connection with significant bandwidth, she said, DSL pipes have the potential to bring data, voice, information and entertainment into a home or business. And that means extra sources of revenue coming in on the same copper wiring. "A high-speed connection allows vendors to deliver an array of valuable services," she said. "That's the real pot of gold at the end of the DSL rainbow."
This trend is most clearly observable today in the deployment of voice-over-DSL (VoDSL) lines. The technology was one of the most talked-about subjects at the conference, and one company, CopperCom Corp. (Santa Clara, Calif.), set up kiosks with copper-colored telephones running over symmetric DSL (SDSL) lines for anybody to try. The company makes central office switches and end-user hubs for multiline voice applications over DSL-based networks. It announced at the show that one of its service provider customers, Picus Communications, has deployed the nation's largest number to date of voice services over DSL.
Vendors say it is easy to translate analog voice signals into digital format, and once the voice information is packetized it can be sent across a data network like any other information. The only key difference is ensuring that the voice packets receive priority to maintain a continuous stream of voice packets in real-time. Both chip and system companies are rapidly rolling out enhanced versions of their DSL products that incorporate algorithms and hardware to support voice traffic. Using CopperCom technology, Picus has established VoDSL service in 41 cities in Virginia and the Washington, D.C., area and the company plans to expand that network throughout the year.
The economics of VoDSL are easy to grasp. A single twisted-pair copper telephone line delivering analog voice calls can generate about $70 per month in revenue, including both local and long-distance service, according to information compiled by Copper Mountain Networks Inc. (Palo Alto, Calif.). But the same wiring can deliver multiple voice lines over a single DSL connection and therefore significantly increase the revenue stream for a service provider, according to Muni Perzov, voice product manager at Copper Mountain.
That company is currently using SDSL technology to produce systems carrying up to eight voice lines and expects to offer several times that much capacity by the end of the year. "It makes a lot of business sense for companies to get into offering voice services over DSL," said Perzov.
DSL deployment is booming. Some estimates show that there were more than 500,000 lines running in North America by the end of last year, but that figure is predicted to swell more than fourfold to 2.1 million this year and could approach 10 million by 2003. VoDSL is still a nascent market; a study from Cahners' In-Stat Group (Scottsdale, Ariz.) measured the total market at $47 million last year. However, the same study predicted that revenues will top $1.1 billion this year and grow to more than $9 billion in 2003.
"The key to understanding DSL is to realize that it is a high-performance platform that can offer a variety of services," said Perzov. "One of the great things about this convergence is that service providers can get all these extra revenue streams."
Extra charges
Service providers are already looking at the business model based on voice services that allow a single DSL line to deliver new services; for the same infrastructure investment they can start to charge for every type of service. Want to play Ultima Online? Charge for the bandwidth. Want to download movies? Charge for the extra bandwidth. Want to add extra phone lines when business surges or your in-laws come to visit? Charge for the extra bandwidth. Need to organize an unexpected videoconference? It's easy to set up and charge for the extra bandwidth. The list goes on and on.
"DSL gives us a powerful platform and that will eventually lead to a lot of new applications that we can't even imagine now," agreed Jennifer Stagnaro, vice president of marketing for CopperCom.
The only concern is bandwidth. "Those kind of applications are going to require an incredible amount of bandwidth," said Peter Meade, managing partner for market analysis firm TeleResearch Inc. (Carlsbad, Calif.) and conference director of DSLCon. He said it remains to be seen how fat a pipe those kinds of services will demand, but it could easily top 10 Mbits/second, which could far outstrip the available capabilities of current dominant DSL versions. Asymmetric DSL (ADSL) is currently rated to deliver a maximum downstream bandwidth in the 6-to-8-Mbits/s range, while SDSL delivers 1.5 Mbits/s in both directions.
And both of those figures can be dramatically scaled downward, depending on a user's distance from the central office and the quality of the line. "To get that kind of power now you practically need to have the central office in your basement," said Meade.
What current DSL formats do have the power to deliver now is voice, because that doesn't really tax the network much more than existing data streams, said Shannon Pleasant, director of voice and data research at In-Stat. A full-motion, broadcast-quality movie would demand about 3 Mbits/s, which is the speed used for MPEG compression video, but very few DSL loops can deliver that now. Videoconferencing, which is not generally expected to offer the same quality as a movie, can get by with less bandwidth. And interactive gaming is also a definite maybe, with bandwidth demands also lower than needed for streaming video.
There are two leading DSL flavors in the market and they have been segmented by user group. The traditional Bell companies are using mostly ADSL in their offerings to consumers, while the competitive local exchange carriers (CLECs) have adopted SDSL and are aggressively targeting the small business community. Although SDSL has lower bandwidth, it offers faster upstream capabilities, which is required by many businesses that have to send as much work as they download. The consumer market is dominated by users that primarily download information from the Internet and rarely send anything more than e-mail messages. This makes ADSL ideal for them now and the Bell companies are betting that the higher bandwidth will allow them to offer new entertainment services to garner new sources of revenue.
Pacific Bell also has plans to expand its bandwidth capabilities by bringing the central office equipment closer to residential neighborhoods. According to MacGillivray, the company currently can reach some 12 million potential homes and businesses with DSL service and that figure will reach 18 million by the end of the year. By extending its fiber-optic network and moving the central office equipment closer to the end users, she said, the company will triple its potential penetration of DSL service, reaching 77 million homes and offices by 2002. That could go a long way toward increasing the bandwidth of the service and allowing newer services and newer sources of revenue.
Credibility issue
Another possibility is to enhance the existing DSL capabilities. Motorola Inc. is using echo-cancellation technology to increase ADSL bandwidth to 11 Mbits/s and beyond. In-Stat analyst Pleasant said this would be another way to increase bandwidth and revenues possibilities, if it can be made to work. "Motorola has a credibility issue with me," she said, remembering that the company was one of the very first entrants into the DSL market with its CopperGold line, but for years had difficulty making the chips actually work.
One thing nearly all the vendors agree upon is that there is no shortage in demand for DSL products and services. And with that much money at stake, it is nearly guaranteed that somebody will step up to the plate and deliver what the market is demanding. "Availability is the biggest challenge we have to overcome," said PacBell's MacGillivray. |