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Non-Tech : The Critical Investing Workshop -- Ignore unavailable to you. Want to Upgrade?

To: Cosmo Daisey who wrote (11221)	4/5/2000 8:09:00 PM
From: Clappy	Read Replies (3) \| Respond to of 35685

Cosmo, I definitely don't doubt there are a lot of margin calls being placed right now. However, I don't think E-Trade's "phone hold" is a good example of this. Their customer service is horrible. I recently opened an account with them because of a $400 rebate they offered with a PC I bought for my kids. I've sat on hold for at 45+ minutes with them on a typical trading day. This happened on various occasions during different times of the day. And when I finally do get through it is usually an incompetent minimum wage lolly pop kid on the other end... ...and it's been over 10 weeks now and still no sign of my $400 rebate as of yet... The only online brokerage firm I was less satisfied with, is when I had an account with Vanguard (after converting over my S&P 500 fund into stocks). They were, by far, the worst in my opinion. I used to complain a lot about Datek. Now I see how some of the others are, I like them the best. Their after hours trading includes premarket trading. They claim to be setting up for Options trading to start this month. Fidelity seems good, but they are slow in updating account balances and I recently have gotten slow execution times to the market. I missed several trades by fractions because of the time it appears to take them to send the order. I may be mistaken. However, when I watch the live quotes coming from Datek and Island ECN, I notice Fidelity doesn't appear to be up to speed... I don't know how I turned this discussion turned from margin calls to brokerage companies... ...I don't feel like erasing all this stuff, so I'll just leave it instead. Hey Elpolvo, how would you rate Accutrade in comparison to Datek? Anyone else have any favorites or complaints? -Clappy